The Customer Success Engineer is responsible for providing technical advice and assistance to Kentik customers, troubleshooting issues, identifying bugs, and managing feature requests. This role involves collaboration with various teams to ensure customers derive maximum value from the Kentik platform, focusing on building long-term relationships with clients in the APAC region.

The Sr Director of APAC Sales will develop and execute sales strategies to achieve goals, manage a sales team, prospect for new business, and collaborate with marketing teams to generate opportunities while maintaining knowledge of industry trends and competitors.