Top Tech Support Jobs in Delhi

The Technical Support Engineer will take ownership of customer technical issues, collaborating with developers and cross-functional teams to resolve problems efficiently. Responsibilities include enhancing product quality, managing service levels, documenting solutions, and training new team members. This role aims to ensure exceptional customer satisfaction and scalable support processes.

As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.

As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.

The Manager of Technical Support Engineers will lead a team to resolve complex technical issues, maintain high customer satisfaction, and promote a self-learning culture. Responsibilities include managing day-to-day tasks, guiding technical expertise, facilitating communication among teams, and advocating for customers to enhance their use of Redis Enterprise Software.

The Technical Support Executive will provide technical support and resolve issues for clients, understanding their requirements and aligning them with system functions. Responsibilities include managing client communications, coordinating with internal teams, and handling escalated issues. Strong SQL knowledge is essential for understanding complex queries and supporting client needs.

As a Technical Support Representative at Wing, you will troubleshoot various IT issues, provide tech support across multiple channels, assist in customer onboarding, document interactions in CRM, and use the ticket system for service requests. You will need to demonstrate excellent communication skills and contribute to fostering a supportive team environment.

As a Technical Support Engineer, you will assist customers in utilizing Akuity's platform, troubleshoot and resolve technical issues, interact with users via multiple channels, and improve customer documentation while supporting open-source and enterprise clients.

The IT Support Engineer provides support for hardware and software installations, diagnoses and resolves desktop issues, manages local and wide area networks, and liaises with third-party vendors. Responsibilities also include performing related duties as assigned and ensuring effective user support.