Top Tech Support Jobs in Delhi

As a Technical Support Engineer at Snyk, you will assist customers through various communication channels and resolve technical issues related to the AI-native Developer Security Platform while collaborating with the engineering team.

The Technical Support Engineer provides technical support for customer deployments, assists with upgrades, conducts technical check-ins, and shares knowledge within the team to enhance customer experience and documentation.

Responsible for booking travel for inspectors, comparing prices, organizing trips, maintaining records, and creating purchase orders for expenses.

The Technical Support Representative will troubleshoot IT issues, provide tech support via various channels, assist with customer onboarding, and document interactions in a CRM.

Provide technical support for Twilio's Programmable Messaging product, assisting customers with troubleshooting, coding guidance, and ensuring a friendly support experience.

As a Technical Support Consultant, you will provide world-class customer support, triaging requests in Zendesk, collaborating with teams, and assisting with configuration changes and testing.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide expert technical support for Vizrt graphics and sports products, troubleshoot OS/network/application logs, perform proactive system audits and customer check-ins, collaborate with R&D and success teams, document cases in Salesforce, mentor team members, and support real-time graphics workflows to ensure customer operational excellence.

Provide expert technical support and proactive system validation for Vizrt customers, troubleshoot Flowics and broadcast/streaming workflows, perform audits and training follow-ups, document cases in Salesforce, collaborate cross-functionally, and mentor the support team to improve customer outcomes.

Provide expert technical support for Vizrt systems, troubleshoot complex software and integration issues, perform proactive system audits and check-ins, document cases in Salesforce, and collaborate across R&D, Customer Success, and Professional Services to ensure customer operational excellence.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot errors, liaise with customers and R&D, perform application health checks, manage tickets and KPIs, deliver installations, support on-call shifts, and work with monitoring, CI/CD and automation tools.

The Customer Support Engineer is responsible for diagnosing and resolving technical issues, advocating for customers, and collaborating with internal teams to ensure high-quality support and customer satisfaction.

Provide 24x7 technical support for AlgoSec customers globally via email, phone, and webcasts. Troubleshoot installations and operations, update knowledge base, integrate with R&D, Delivery, Product, and help build support methodologies.

The Analyst, Customer & Product Support role involves providing first-line customer service, troubleshooting queries, and collaborating with product and engineering teams to enhance user engagement with the BamSEC platform.

Provide technical support for Helix environments, troubleshoot issues, assist clients with onboarding, document solutions, and collaborate with internal teams.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot and resolve customer issues, update support tools, perform health checks, coordinate escalations, assist reporting on KPIs, and support on-call/shift schedules with occasional onsite travel.

Provide 24/7 technical and engineering support for ResMed products and Somnoware platform: troubleshoot and resolve customer issues via phone/email/chat, manage and escalate tickets per SLA, provision accounts and databases, document findings in the knowledge base, and relay product feedback to engineering and product teams.

As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.

Provide Tier 2 technical support for Mitratech products via portal, email, chat, and phone; reproduce and troubleshoot issues, triage incidents, create knowledgebase articles, work with engineering on defect resolution, participate in client calls, and assist with patching and environment documentation.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

As a Technical Support Engineer III, you will manage complex technical incidents, oversee automation efforts, and guide junior engineers, ensuring high system availability and performing detailed root cause analysis.