Top Tech Support Jobs in Delhi

Investigate and resolve customer technical issues involving Windows and related server technologies. Collaborate across teams, use troubleshooting tools, share technical knowledge, complete readiness training, identify product defects, and escalate issues to improve Microsoft products and support processes.

Investigate and resolve customer technical issues involving virtual desktops, remote desktop services, VMware, Citrix, Windows, printing, user profiles, and application management. Share technical knowledge, build peer communities, complete readiness training, identify product defects, and escalate issues to support Microsoft product improvements.

Provides production support for Oracle Cloud Infrastructure services, web applications, databases, middleware, and integrations. Responsibilities include triaging and resolving incidents, diagnosing authentication and system issues, escalating tickets, conducting root cause analysis, supporting release and change management, maintaining SLAs, and identifying automation and process improvement opportunities. The role collaborates with global integration teams, business users, and cross-functional support groups.

Investigate and resolve customer technical issues, collaborate across teams, use troubleshooting tools, build peer knowledge communities, develop technical proficiency, and escalate product defects to support product and process improvements.

Provides L3 technical support for cloud infrastructure and containerized applications across Kubernetes, Red Hat OpenShift, and OpenStack. Troubleshoots high-severity customer incidents, performs root cause analysis, develops Python and Ansible automation, and ensures service availability through escalation, monitoring, emergency response, and on-call support. Requires advanced Linux administration, networking, containerization, virtualization, customer communication, and the ability to work rotational shifts.

Provide senior-level technical and production support for a large Ruby on Rails application. Troubleshoot application, database, hosting, API, payment, and integration issues across Ruby on Rails, PostgreSQL, Heroku, Stripe, and AWS S3. Perform root cause analysis, incident resolution, debugging, SQL queries, scripts, configuration changes, and code fixes. Collaborate with Engineering, Product, QA, and Customer Support while maintaining documentation, runbooks, and RCA reports. Night-shift availability is required.

Owns, investigates, and resolves customer technical issues using troubleshooting tools and cross-team collaboration. The role includes sharing technical knowledge, developing support proficiency through training, identifying product defects, and escalating issues to improve Microsoft products and processes. Candidates need technical support or IT experience, strong English communication skills, and the ability to pass Microsoft Cloud Background Check screening.

Leads Redwood’s APAC technical support organization from Hyderabad, overseeing 24x7 operations, customer escalations, service performance, workforce planning, talent development, and regional growth. Partners with Engineering, Product, Sales, Customer Success, People, and Finance to improve product quality, incident response, support workflows, and AI-assisted automation. Owns executive customer communications, major incidents, succession planning, and follow-the-sun support delivery across enterprise SaaS and on-premises products.

Provides Tier 1 technical support to government customers through phone, chat, web, and email. Responsibilities include managing Salesforce Service Cloud cases, troubleshooting technologies and data issues, triaging incidents, researching defects, documenting resolutions, delivering software guidance and training, maintaining knowledge resources, and using AI tools. The role requires strong technical aptitude, communication, organization, prioritization, teamwork, and willingness to work scheduled and rotating after-hours shifts.

Provides global technical support for AlgoSec customers and partners, troubleshooting cloud infrastructure, Linux systems, applications, networking, security environments, and enterprise software. Investigates complex issues, coordinates with Support, R&D, Delivery, Product, and Sales teams, manages cases through resolution, and develops scripts and automations to improve support efficiency and reliability. Maintains technical documentation and contributes to support process improvement while working flexible hours in a 24x7 organization.

Provide white-glove technical support to institutional clients via phone, email, and chat; triage and resolve issues or escalate appropriately; maintain communication until resolution; develop playbooks; participate in on-call rotation and work defined AMER shift onsite in Bangalore.

Provides technical support for a zero-trust cloud networking platform. Resolves, escalates, tracks, and closes customer incidents and service requests within SLAs. Troubleshoots WAN/LAN, software-defined networking, cloud networking, firewalls, ACLs, and cloud security environments across AWS, Azure, and GCP. Works rotational 24/7 shifts with globally distributed teams and supports incident, change, and problem management processes.

Provides post-sales technical support for Nozomi Networks’ OT and IoT cybersecurity products. Responsibilities include troubleshooting, customer consultation, infrastructure deployment and optimization, issue replication, knowledge-base development, and collaboration with Product and Engineering teams. The role requires expertise in Unix, FreeBSD, networking, security appliances, virtualization, scripting, APIs, PostgreSQL, IDS, and information security, with occasional weekend on-call coverage.

Provides expert technical support for Avid’s video, post-production, storage, asset management, cloud, and news production solutions. Responsibilities include managing customer cases, troubleshooting and reproducing bugs, coordinating internal resources, planning patches and upgrades, documenting shift handoffs, following up on issues, and meeting service-level agreements within a global 24/7 support operation.

Supports installation, testing, maintenance, troubleshooting, and operation of mobile mud logging equipment on onshore and offshore oil rigs. Assists with equipment preparation, inventory, documentation, warehouse activities, and HSE compliance while completing structured technical training and supervised field exposure. The role is designed for fresh graduates or early-career professionals with electrical, electronics, instrumentation, or related technical education.

Own and resolve complex Slurm support cases for production AI and HPC clusters. Diagnose scheduler, Linux, networking, storage, authentication, database, container, and GPU infrastructure issues; advise customers on configuration, upgrades, reliability, and incident recovery; collaborate with engineering on defects; and develop technical documentation, diagnostic tools, and training.

Provides Tier 3 technical support for networking products in data center, AI, storage, and HPC environments. Installs systems, troubleshoots complex network issues, develops customer solutions, manages complex installations, and handles problem resolution. The role requires expertise in routing, switching, virtualization, Linux, scripting, Ansible, and major network vendors. It also involves customer communication, site visits, process improvement, and collaboration with Engineering, Marketing, Support, customers, and partners.

Provide technical support to customers by debugging and resolving application issues, advising on architecture and integrations, improving the platform and AI agent, maintaining documentation, automating support workflows, and handling platform incidents and customer communications. The role requires strong TypeScript and React skills, modern web application knowledge, production debugging experience, clear written communication, and customer-facing experience.

The Technical Support Representative will troubleshoot IT issues, provide tech support via various channels, assist with customer onboarding, and document interactions in a CRM.

Provide first-level technical support for Peritoneal Dialysis devices, software, connectivity, and related equipment through multiple communication channels. Diagnose issues, manage cases, document resolutions, escalate safety and technical concerns, and support patients, caregivers, and healthcare professionals. The role requires regulatory compliance, cross-functional collaboration, knowledge management, performance tracking, and participation in a rotating 24/7 schedule.

Leads planning, budgeting, funds-flow evaluation, financial reporting, sustainable financing, monitoring, and capacity building for India's metropolitan disease surveillance program. Advises government stakeholders and technical partners, develops financial performance tools, and provides policy recommendations to strengthen program accountability and long-term financing. The role is based in Delhi and requires collaboration across national and state levels, with travel up to 30% of the time.

Provide first-line support for MyQuest/QUESTApp/MQOPS and other digital platforms: troubleshoot issues, manage user accounts, perform UAT, maintain documentation, deliver trainings, coordinate with Product/QA/Engineering, and support field implementations.

Provide 1st/2nd line technical support for Performio customers via Zendesk, triage and resolve issues within SLAs, maintain the knowledge base, assist with configuration, testing, and implementations, and recommend solutions and best practices.

Provide technical support for Helix environments, troubleshoot issues, assist clients with onboarding, document solutions, and collaborate with internal teams.

The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.