Top Tech Support Jobs in Delhi

Responsible for booking travel for inspectors, comparing prices, organizing trips, maintaining records, and creating purchase orders for expenses.

Provide expert support for VinFast vehicles, troubleshoot issues, collaborate with R&D, create documentation, and manage incidents to optimize products.

The Technical Support Representative will troubleshoot IT issues, provide tech support via various channels, assist with customer onboarding, and document interactions in a CRM.

Operate and troubleshoot enterprise network security services (firewalls, DNS, WAN/LAN, SD‑WAN) in a 24x7 environment. Own incident resolution, coordinate with NOC and cross‑functional teams, perform root cause analysis, implement changes, engage OEMs/providers, and develop monitoring, reports, and mitigation proposals.

Provide L2 SOC support and act as escalation for L1 engineers. Troubleshoot endpoints, networking, cloud services, and internal apps; own incident investigations, document resolutions, perform preliminary RCAs, manage tickets in Jira Service Management, maintain runbooks/KBs, participate in 24/7 on-call rotations, and contribute to automation and operational stability.

Serve as first contact for Loomi Platform L1 support: own end-to-end tickets, diagnose technical issues, maintain ticket hygiene and SLAs, create KB articles, participate in 24x7 on-call rotation, and escalate or hand over with clear context while communicating empathetically to customers.

Provide technical support for Twilio's platform and APIs, troubleshoot server- and client-side code, network and telephony issues (SIP/VoIP), collaborate with Product and Engineering, file JIRAs, and surface customer feedback to improve processes and products. Role requires shift work and occasional travel.

Provide first-line technical support for a Next.js/React/Node.js/Supabase stack: reproduce and debug customer issues, implement TypeScript fixes, collaborate with product/QA/engineering, assist with patch releases, and maintain documentation and runbooks while communicating solutions to customers.

Triage, investigate, and resolve customer technical support tickets for ServiceChannel products (APIs, EasyPay, FSM, Data Direct). Communicate with customers, perform root cause analysis, escalate defects to Engineering/Product, maintain documentation and SLAs, and identify trends to reduce recurring incidents.

Provide 24x7 technical support for Avid software and solutions across post-production and broadcast workflows. Troubleshoot editing, storage, asset-management and cloud systems, log cases, reproduce and escalate bugs, coordinate with global teams, manage upgrades and SLAs, and produce shift handoffs to ensure continuity of support.

The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide first-line support for MyQuest/QUESTApp/MQOPS and other digital platforms: troubleshoot issues, manage user accounts, perform UAT, maintain documentation, deliver trainings, coordinate with Product/QA/Engineering, and support field implementations.

Provide technical support for Twilio Email infrastructure, troubleshoot complex email and network issues, collaborate with customers and engineering via Slack and JIRA, contribute to knowledge bases, and work shift-based schedules supporting EMEA customers.

Provide advanced post-sales technical support for Nokia's Network Services Platform (NSP). Troubleshoot complex EMS/NMS issues across software, networks, Linux, and virtualized environments; debug installations, coordinate with R&D and customers, ensure SLA compliance, lead RCAs, mentor junior staff, and create knowledge articles.

Provide post-sales technical support for the Network Services Platform (NSP): troubleshoot and replicate issues, debug complex installations, coordinate with R&D and product teams, ensure SLA compliance, lead RCAs, mentor junior staff, and support product activities.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.

Provide 1st/2nd line technical support for Performio customers via Zendesk, triage and resolve issues within SLAs, maintain the knowledge base, assist with configuration, testing, and implementations, and recommend solutions and best practices.

Provide customer-facing DevOps and platform engineering support: debug OpenTelemetry instrumentation, optimize ClickHouse, troubleshoot Kubernetes, design observability solutions, build tooling and automation, engage the open-source community, and establish scalable customer engineering processes.

Provide technical support for Binary Stream products: create and manage support tickets, reproduce and troubleshoot customer issues, liaise with Development for defects, maintain communication, and contribute to support process improvements and coaching.

Provide technical support for Helix environments, troubleshoot issues, assist clients with onboarding, document solutions, and collaborate with internal teams.

Provide technical writing and proposal support for a TB-focused opportunity in India: review background materials, synthesize programmatic evidence, draft concept notes, consolidate technical inputs, participate in technical discussions, revise drafts per feedback, and support documentation tasks under the designated technical lead.

Provide advanced technical support for Redis Enterprise software: troubleshoot and reproduce complex issues, perform root cause analysis, analyze performance (including network and cloud environments), collaborate with engineering and CloudOps, manage escalations, document solutions, and assist with deployments, upgrades, testing, and customer training.

Provide second-level integration support for partners during night shifts: monitor systems, analyze and troubleshoot integration issues, perform protocol testing, and deliver excellent customer service.

As a Technical Support Engineer 2, you'll support Twilio customers, resolve complex issues, and communicate technical details effectively, enhancing user experience.