Top Tech Support Jobs in Delhi

As a Technical Support Engineer at Snyk, you will assist customers through various communication channels and resolve technical issues related to the AI-native Developer Security Platform while collaborating with the engineering team.

Provide 24x7 technical support for AlgoSec customers globally via email, phone, and webcasts. Troubleshoot installations and operations, update knowledge base, integrate with R&D, Delivery, Product, and help build support methodologies.

The Analyst, Customer & Product Support role involves providing first-line customer service, troubleshooting queries, and collaborating with product and engineering teams to enhance user engagement with the BamSEC platform.

Provide technical support for Helix environments, troubleshoot issues, assist clients with onboarding, document solutions, and collaborate with internal teams.

Provide Tier 2 technical support for Mitratech products via portal, email, chat, and phone; reproduce and troubleshoot issues, triage incidents, create knowledgebase articles, work with engineering on defect resolution, participate in client calls, and assist with patching and environment documentation.

The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.

The Technical Support Engineer - NSP troubleshoots networking issues, collaborates with teams, resolves complex technical situations, and mentors junior staff while ensuring compliance with SLAs.

The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.

As a Technical Support Engineer, you will troubleshoot complex products, collaborate with R&D, maintain SLA compliance, and mentor junior staff while managing multi-vendor networks.

As a Technical Support Specialist, you'll ensure WLAN reliability and performance, resolving complex network issues and collaborating with teams for operational support.

Manage technical delivery for an India-based support team, solving complex telecom issues, providing customer solutions, and ensuring SLAs are met.

As a Technical Support Engineer, responsibilities include troubleshooting complex network issues, collaborating with R&D, ensuring SLA compliance, and mentoring junior staff.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

Responsible for booking travel for inspectors, comparing prices, organizing trips, maintaining records, and creating purchase orders for expenses.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

The Technical Support Representative will troubleshoot IT issues, provide tech support via various channels, assist with customer onboarding, and document interactions in a CRM.

The Technical Support Analyst provides Level 2 support, resolves technical issues, monitors application performance, and ensures customer satisfaction through professional interaction and timely issue resolution.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

The role involves providing L2 and L3 support for production environments, troubleshooting ETL pipelines, maintaining server health, and collaborating with DevOps teams. Requires strong SQL, Linux, and cloud skills.

Provide technical support for Twilio's Programmable Messaging product, assisting customers with troubleshooting, coding guidance, and ensuring a friendly support experience.

As a Technical Support Consultant, you will provide world-class customer support, triaging requests in Zendesk, collaborating with teams, and assisting with configuration changes and testing.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.