Top Tech Support Jobs in Delhi

Responsible for booking travel for inspectors, comparing prices, organizing trips, maintaining records, and creating purchase orders for expenses.

The Technical Support Representative will troubleshoot IT issues, provide tech support via various channels, assist with customer onboarding, and document interactions in a CRM.

Provide Level 2 technical support for customers, troubleshoot issues, manage service activation processes, and ensure customer satisfaction. Requires knowledge in billing, telecommunication, and CSG products.

Provide Level 2 production support for CSG Single View/Encompass billing systems: troubleshoot and resolve live production issues, perform health checks, analyze performance, liaise with customers and Level 3/4 R&D, follow SLAs/OLAs, and work 24x7 shifts including on-call, nights, weekends, and holidays.

Provide on-site technical support for Denali solutions: install, configure, troubleshoot hardware and software, conduct assessments, train client staff, document work, and collaborate with engineering to customize and improve systems while maintaining strong client communication and customer satisfaction.

Lead and scale two support functions: community-facing support for a global rater workforce and tier-2 internal support. Build automation, AI-assisted workflows, and self-service tooling; define SOPs and KPIs, run reporting, partner with stakeholders, act as escalation point, and drive platform adoption to improve resolution speed and quality.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

The Technical Support Engineer rectifies customer issues, manages JIRA and Kissflow tickets, tests new features, and provides training.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.

The Technical Support Engineer will provide technical support for Wowza Media Systems products, ensuring SLAs are met, mentoring junior staff, and contributing to the knowledge base.

Provide customer service and support for both technical and non-technical inquiries through various channels including phone and online chat. Assist customers in a distribution center setting, addressing order-related queries and product returns. Moderate supervision is present, requiring basic job knowledge obtained through experience.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

The Technical Support Engineer troubleshoots and resolves complex advanced product issues, collaborates with teams, ensures SLA compliance, and mentors junior staff.

As a Technical Support Engineer, you will troubleshoot complex products, collaborate with R&D, maintain SLA compliance, and mentor junior staff while managing multi-vendor networks.

As a Technical Support Engineer 2, you'll support Twilio customers, resolve complex issues, and communicate technical details effectively, enhancing user experience.

The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.

The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.

The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.

Provide technical support for Helix environments, troubleshoot issues, assist clients with onboarding, document solutions, and collaborate with internal teams.

The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Engineer will assist global customers with product installation, troubleshooting, and support in network security, while maintaining the knowledge base.

The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.