Top Customer Support Jobs in Delhi

The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.

Provide technical support and issue resolution to clients through live chat, phone call, and email while ensuring excellent service. Handle client requests, escalate issues when necessary, verify client documents, and prepare reports. Meet quarterly KPI targets and contribute to customer satisfaction.

Provide daily support to users of software, analyze problems, troubleshoot issues, and collaborate with product development team to enhance software.

The Customer Support Executive will handle client requests and resolve issues through various communication channels while maintaining excellent service. Responsibilities include processing requests, navigating multiple software tools, and meeting quarterly KPIs, along with attending company training seminars.

As a Customer Support Executive at Exness, you will provide client support by resolving issues through various communication channels. Your responsibilities include processing client requests, escalating issues via Salesforce or Jira, verifying documents, and preparing reports, all while maintaining exceptional service and achieving KPI targets.

In this role, you'll provide excellent customer support and issue resolution for Exness clients via various communication channels. Your responsibilities include processing client requests, troubleshooting issues, and updating clients on their request status. You'll also leverage Salesforce or Jira for issue escalation and maintain company image through effective communication.

The Associate Customer Support Engineer at PerkinElmer is responsible for providing customer support, including installation, maintenance, and repair of complex analytical instruments. The role requires collaboration with various departments, developing service coverage and sales plans, executing preventive maintenance, and ensuring compliance with safety guidelines. The engineer also develops junior staff and maintains quality standards while addressing customer feedback.

As a Customer Support Executive, you will provide support and resolve issues for clients via live chat, phone, and email. Key tasks include processing requests, updating clients, escalating issues when necessary, and achieving quarterly KPIs while maintaining accuracy and attention to detail.

The Associate Customer Support Engineer will provide on-site installation, troubleshooting, and repair of complex analytical and clinical equipment. They will ensure high-quality customer service, manage service contracts, and develop junior engineers. Responsibilities include maintaining service standards, reporting anomalies, and enhancing technical knowledge.

The Customer Support Engineer at PerkinElmer plays a crucial role in delivering service and support for complex analytical instruments. Responsibilities include installation, troubleshooting, maintenance, and ensuring customer satisfaction by meeting SLAs. The role involves leadership development of junior engineers, compliance with safety standards, and provision of innovative service solutions to meet customer needs.

The Sr. Customer Support Engineer is responsible for installing and maintaining diagnostic instruments, providing operational training, ensuring preventive maintenance, and managing customer relationships. Key tasks include troubleshooting, maintaining spare parts, and offering effective customer support in laboratory environments.

The Customer Support Analyst is responsible for delivering exceptional customer service by addressing complex issues, conducting troubleshooting, and managing relationships with customers. Daily responsibilities include handling incoming calls and emails, documenting transactions in the CRM, and collaborating with internal departments to resolve software defects.

The Order Management and Logistics Customer Support Coordinator is responsible for providing support to dealers and internal customers regarding order management and logistics inquiries. The role involves utilizing Salesforce for CRM and CPQ, processing orders, coordinating communications between global teams, and generating timely reports. The coordinator also plays a key role in training dealer sales teams and supporting sales through internal order processing and logistics activity.

The Customer Support Executive at Exness will provide support and issue resolution for clients through live chat, phone, and email. Responsibilities include processing requests, troubleshooting, updating clients, and maintaining a good company image, while achieving quarterly KPI targets. The role also involves verifying documents and preparing reports.

As a Customer Support Executive at Exness, you will ensure excellent service and issue resolution for clients. You'll handle requests via live chat, phone, and email, using Salesforce or Jira for escalations and updating clients on their request status. Your role includes verifying documents from clients and preparing reports while meeting quarterly KPI targets.

As a Customer Support Executive at Exness, you will assist clients by processing requests, troubleshooting issues, and providing technical support through multiple communication channels. You will ensure high-quality service, meet KPI targets, and maintain client relationships while navigating various programs like Salesforce and Jira.