Top Customer Support Jobs in Delhi

The Analyst, Client & Product Support role involves delivering exceptional customer service, troubleshooting queries, and collaborating with technical teams to enhance user experience of the AlphaSense platform. The role requires a proactive approach to learn the product and identify support improvements.

The role involves providing technical support to customers, addressing their inquiries, and troubleshooting issues related to AI and machine learning products. Collaborating with engineering teams and maintaining communication SLAs are key responsibilities.

The Senior Customer Support Engineer at PerkinElmer is responsible for delivering high-quality customer support, ensuring effective service delivery and preventive maintenance. Key responsibilities include team development, customer relationship management, sales support, and resource planning to meet customer needs while maintaining service revenue growth.

The Customer Support Specialist is responsible for addressing customer inquiries through various channels, identifying and documenting product issues, and collaborating with the R&D team to enhance customer experience. They take ownership of support tickets, maintain case logs, and contribute to knowledge sharing within the support team.

The Sr. Customer Support Engineer is responsible for enhancing sales through exceptional customer service, maintaining team development, resource planning, and building relationships with customers. Duties include effective support for analytical instruments, oversight of field service tasks, and ensuring compliance with service agreements while driving customer satisfaction and revenue growth.

As a Customer Support Associate, respond to customer inquiries via tickets, manage communication on email and Slack, and improve support metrics.

As a Customer Support Executive at Exness, you will provide support and issue resolution to clients through various communication channels. Responsibilities include processing requests, troubleshooting issues, handling correspondence via live chat, phone and email, and preparing reports. You will also ensure a positive company image and meet performance targets.

The Customer Support - Process Design & Program Manager will enhance support operations by designing efficient processes, improving customer experience, managing programs, and leveraging support technology. Responsibilities include implementing workflows, collaborating with cross-functional teams, and analyzing data for continuous improvement.