Top Customer Support Jobs in Delhi

The Telecaller will arrange meetings via telecalling, maintain customer support, and manage database of prospects. Requires excellent communication skills.

Lead the In Service Core Team to manage post-sales customer support for airlines and MROs across India and South Asia. Own customer relationships, coordinate cross-functional actions throughout aircraft lifecycle, support sales campaigns, manage commercial gestures and payment plans, and ensure successful entry-into-service and operational performance while driving customer satisfaction and Airbus interests.

Responsible for booking travel for inspectors, comparing prices, organizing trips, maintaining records, and creating purchase orders for expenses.

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

Join Teleperformance as a Customer Support Executive focusing on employee satisfaction, client relationships, and community contributions. Promote a positive work environment and utilize advanced support technologies to provide excellent customer experience management.

Provide first-line customer and light technical support for a fintech/crypto platform via calls, chats, and email. Troubleshoot logins, transactions, wallet connections, document interactions in the CRM, escalate complex issues, and keep accurate case records while maintaining a friendly, professional tone.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.

The Customer Success Support Specialist supports Customer Success Managers by executing operations for proposals, contracts, and renewals while ensuring compliance and data accuracy. Responsibilities include operational support, data management, and stakeholder collaboration to enhance process efficiency.

Provide timely, professional customer support via chat, messaging, tickets, and phone in Bahasa Melayu; resolve issues, follow up, and collaborate with teams to maintain high service quality.

Serve as first contact for customer issues via email, chat, tickets and video calls. Triage and resolve tier-1 issues, troubleshoot integrations (Shopify, Stripe, QBO, NetSuite), document and escalate bugs, maintain knowledge base, track support metrics, meet SLAs, and deliver high CSAT interactions.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Provide client support via chat, phone, and email; resolve issues, verify documents, escalate via Salesforce/Jira, update clients, prepare reports, meet KPIs, and perform ad hoc tasks.

Administer and optimize Zendesk and related integrations; manage workforce planning, forecasting, scheduling and intraday operations; build dashboards and reports; monitor contact centre KPIs; provide analysis and staffing recommendations to improve service levels and customer outcomes.

Handle very high-volume WhatsApp customer messaging (≈20,000 messages over five weeks), provide accurate product information, resolve inquiries, drive B2C sales, coordinate 24/7 team coverage, document interactions, and maintain customer satisfaction.

Handle user queries, complaints, and requests in Hindi (and English), escalate issues to teams, follow up until resolution, document issues accurately in support tools/emails, keep customers informed, and work to improve customer service metrics.

Provide pre- and post-sales customer support, prepare quotations and tenders, assist the Area Sales Manager, target new leads, organize product demos and follow-ups, support events/fairs, maintain CRM, perform general office tasks and team backup.

Provide proactive client and partner support through calls, emails, and on-ground visits. Coordinate with stakeholders, track tasks, resolve queries, and collaborate with internal teams to ensure timely, accurate operational outcomes.

Provide customer support by processing and tracking website orders, maintaining customer/order databases, resolving queries, coordinating with Amazon Fulfillment and internal teams, and generating reports in Excel.