Top Customer Support Jobs in Delhi
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
Provide customer support and issue resolution to existing clients via live chat, phone calls, and email. Escalate issues when necessary and maintain accurate documentation. Achieve quarterly KPI targets and attend company seminars to understand business functions. Minimum 1 year experience in customer service-related role.
Provide customer support to clients through live chats, phone calls, and emails in English, Uzbek, and Russian. Resolve issues and escalate when necessary. Update clients on request statuses and verify documents. Achieve quarterly KPI targets and attend company seminars for continuous learning and development.
Provide customer support to clients via live chat, phone calls, and email in English and Arabic. Resolve client issues, escalate when necessary, update clients on request statuses, verify documents, and achieve quarterly KPI targets. Attend company seminars and meet assessment targets. Perform other assigned tasks by the customer support manager.
The Customer Support Specialist at ApplyBoard provides Tier 2 and standard support for customers and team members, including training, troubleshooting, and process implementation. The role may involve working outside of regular hours to resolve complex inquiries. Responsibilities also include monitoring workflow effectiveness, providing troubleshooting assistance, training new team members, and assisting with process-related policies.
Provide customer support to clients in English and French through live chat, phone calls, and email. Responsible for resolving issues, updating clients on requests, verifying documents, and achieving quarterly KPI targets. Requires good communication skills, troubleshooting abilities, and a Bachelor's degree in business administration.
Customer Support Analyst role at Litmus providing 24/7 support to customers, managing incidents, and ensuring customer concerns are resolved in a timely manner. Requires strong troubleshooting and communication skills.
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Provide support and issue resolution to clients via various communication channels. Escalate issues, verify documents, prepare reports, attend company seminars, and achieve KPI targets. Good communication skills in English, Sinhala, and Tamil required. Bachelor's degree in business administration or a related field. Competitive compensation, learning opportunities, health/life insurance, generous time off, team-building experiences.
Provide support and issue resolution to clients in English and Mandarin through various communication channels. Assist with document verification, reporting, and meeting KPI targets. Attend company seminars and training sessions to understand business functions. Bachelor's degree in business administration or related field required.
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.
Bugcrowd is seeking a Customer Success Specialist to join their team. The specialist will work with SMB customers throughout the customer lifecycle, providing technical guidance and ensuring the success of Bugcrowd programs. Responsibilities include resolving submissions queues, supporting client issues, managing client expectations, documenting interactions, collecting feedback, and advocating for customers.
Senior Customer Success Representative responsible for basic customer support, engagement, and satisfaction. Tasks include responding to product inquiries, escalating support issues, endorsing cases to sales team, upselling features, and working with product team. Must have 3 years of customer support experience, excellent communication skills, confidence on the phone, ability to prioritize tasks, and understand technical jargon.
Join our Customer Success Team to handle customer queries through various channels, educate customers on products, maintain records, escalate issues, and achieve KPIs. Must work well under pressure, possess good communication skills, and be fluent in English.
Join Bloomreach as an Associate Product Support Specialist to provide consulting to users on the Bloomreach Engagement platform, including technical and marketing topics. Diagnose and resolve customer requests, collaborate with colleagues, and contribute to platform improvement.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
The Software Support Specialist in India will provide technical support to CAE's customers, troubleshoot software and hardware installation issues, and assist with on-site simulator testing. This role requires a Bachelor's degree in Engineering or Computer Science and a minimum of two years of experience in software integration support. Proficiency in English, strong software background, and the ability to adapt to new environments are key qualifications.
Customer Success Engineer responsible for onboarding new customers, ensuring successful adoption of the platform, and collaborating with internal teams. Key responsibilities include strategic customer engagement, product adoption, data management, exceptional customer experience, cross-functional collaboration, training, and technical implementation.
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