Top Customer Support Jobs in Delhi

The Telecaller will arrange meetings via telecalling, maintain customer support, and manage database of prospects. Requires excellent communication skills.

The Customer Success Support Specialist supports Customer Success Managers by executing operations for proposals, contracts, and renewals while ensuring compliance and data accuracy. Responsibilities include operational support, data management, and stakeholder collaboration to enhance process efficiency.

Provide inbound phone support to customers when insurance agents are unavailable, ensuring a smooth experience with attention to detail and effective communication.

Responsible for booking travel for inspectors, comparing prices, organizing trips, maintaining records, and creating purchase orders for expenses.

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

Join Teleperformance as a Customer Support Executive focusing on employee satisfaction, client relationships, and community contributions. Promote a positive work environment and utilize advanced support technologies to provide excellent customer experience management.

Handle very high-volume WhatsApp customer messaging (≈20,000 messages over five weeks), provide accurate product information, resolve inquiries, drive B2C sales, coordinate 24/7 team coverage, document interactions, and maintain customer satisfaction.

Provide B2B customer support for order processing, documentation, and shipment coordination. Manage customer email communications, enter orders into QuickBooks/ERP, prepare export and shipping documents, coordinate with freight forwarders, and produce weekly reports while maintaining accuracy and proactive follow-up.

Provide high-quality inbound customer support for Bottomline's SaaS payments products (Paymode-X). Triage and resolve issues, document cases in CRM, escalate defects, manage timelines, train users, and maintain customer relationships while meeting call and email volume expectations.

The Customer Support Manager leads customer satisfaction initiatives, coordinates support efforts, manages feedback, analyzes performance, and oversees parts support contracts to enhance service delivery and grow business relationships.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide rapid incident resolution for retail and corporate clients via CRM, advise on bookings and products, communicate with suppliers/hotels/clients by email and phone, and use internal databases and systems to resolve issues efficiently.

The Customer Support Engineer will resolve technical challenges for customers involving AI solutions, collaborating with internal teams to improve offerings and ensure customer satisfaction.

Provide multi-channel client support (chat, phone, email), resolve technical issues, escalate via Salesforce or Jira, verify client documents, update clients, prepare reports, meet quarterly KPIs, attend trainings, and perform ad hoc tasks.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.

Lead and manage the support team to ensure timely resolution of customer tickets, maintain SLAs and CSAT, handle escalations, collaborate with product and engineering, drive process improvements, create documentation/self-service resources, and coach agents to improve performance.

As an Analyst in Customer & Product Support, you'll provide world-class customer service, troubleshoot inquiries, guide users through platform features, and collaborate on product improvements.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.