Top Customer Support Jobs in Delhi

Provide real-time operational support for FlixBus drivers and hosts serving Australia while working from Delhi. Monitor live rides, coordinate boarding and stop transitions, resolve delays, accidents, and breakdowns, document incidents in CRM tickets, and collaborate with global support and operations teams. The role requires clear communication, calm incident handling, shift reporting, and night and weekend availability aligned with Australian time zones.

Provides customer support through email, phone, and chat; troubleshoots product and account issues; documents technical problems; and collaborates with engineering and product teams on resolutions. The role also gathers customer feedback, informs product roadmap decisions, measures support KPIs, and helps deliver a positive customer experience during Pacific U.S. time zone hours.

Provides high-volume customer support for Bottomline’s SaaS applications through phone and email. Diagnoses and resolves software issues, documents interactions in CRM, tracks resolution timelines, identifies defects and root causes, and escalates issues internally. Maintains product proficiency, supports customer relationships, trains users on basic computer functions, and contributes to customer satisfaction and relationship growth.

Leads customer support teams and supervisors across multiple channels, overseeing support operations, BPO vendors, processes, budgets, KPIs, service quality, and escalated customer issues. Drives process improvement, cost containment, performance accountability, employee development, and cross-functional collaboration while applying best practices and customer feedback to improve service delivery.

Respond to global users’ requests through written tickets and calls, resolve issues, handle objections empathetically, and escalate product concerns to relevant teams. The role requires strong English communication, customer support experience, resilience, process improvement skills, and occasional night-shift availability. It is fully remote and includes a flexible schedule, paid leave, medical insurance, and performance bonuses.

Conduct outbound sales calls, generate and qualify leads, follow up with prospects, and guide customers through platform registration. Maintain CRM records, track lead conversion, educate prospects on platform benefits, and coordinate with onboarding and support teams. Provide registration-related customer support, address inquiries, manage sales activities, and contribute feedback to improve outreach and conversion processes.

Twelve-month remote apprenticeship providing customer support through chat, email, Zoom, and calls. Responsibilities include troubleshooting product and configuration issues, documenting and escalating complex problems, delivering empathetic customer experiences, learning SaaS products and support processes, collaborating with team members, and using AI tools to improve support efficiency. The role includes mentorship, hands-on training, and potential conversion to full-time employment.

Provides email and chat support for email verification platforms. Handles onboarding, account and billing issues, platform navigation, troubleshooting, ticket triage, SLA compliance, and escalations. Tier 2 responsibilities include API, webhook, database, deliverability, DNS, and integration troubleshooting, plus bug documentation and Tier 1 mentorship. The role also supports retention, product adoption, expansion opportunities, knowledge-base development, and workflow optimization.

Promotes and sells pre-owned vehicles through phone, email, and virtual channels. Engages prospects, assesses needs and budgets, provides vehicle information, conducts demonstrations, negotiates terms, closes sales, completes paperwork, and follows up after purchase. The role also requires maintaining customer relationships, meeting sales targets, collaborating with finance and inventory teams, and ensuring compliance throughout the sales process.

Provide timely, professional support for players on a payments platform, investigate complex payment and account issues, validate payment status, coordinate resolutions with Product/Engineering/Payments, manage tickets to SLA, identify trends, and contribute to process improvements and automation.

Manage live chat support through Pylon for employers, employees, and contractors with payroll, benefits, and account questions. Resolve issues or escalate them appropriately, document interactions, follow up on pending inquiries, and maintain empathetic, professional communication. Work rotating shifts, including evenings, nights, weekends, and holidays, to support 24/7 coverage.

Provide technical support to customers by debugging and resolving application issues, advising on architecture and integrations, improving the platform and AI agent, maintaining documentation, automating support workflows, and handling platform incidents and customer communications. The role requires strong TypeScript and React skills, modern web application knowledge, production debugging experience, clear written communication, and customer-facing experience.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Responsibilities include troubleshooting client issues, processing requests, escalating cases through Salesforce and Jira, verifying documents, preparing reports, meeting KPI targets, and completing assigned tasks. The role begins remotely before potential relocation to a Southeast Asia support office.

Handle customer queries through chat and email in a non-voice BPO environment. Responsibilities include written communication, accurate typing, problem-solving, customer handling, issue resolution, attention to detail, and working toward performance targets in rotational shifts.

Manage outbound calling and chat support for NDR, delayed, and ageing e-commerce shipments. Coordinate with customers, courier partners, and internal teams to resolve delivery exceptions, reduce RTOs, document interactions, follow SOPs, and improve successful delivery rates. The role requires knowledge of shipment lifecycles, strong communication in English and Hindi, customer management, negotiation, problem-solving, and proficiency with tracking, CRM, and basic Excel systems.

Owns customer support and services relationships across an aircraft fleet, driving satisfaction, fleet availability, parts performance, logistics KPIs, and issue resolution. Coordinates cross-functional experts, manages customer action plans and support contracts, monitors financial objectives and overdue invoices, analyzes operational performance, and communicates customer needs internally. Requires strong relationship management, communication, reporting, analytical, aerospace, material support, and CRM skills.

Provide chat-based customer support, resolve issues and complaints according to company policies, enhance customer satisfaction, and represent the Crepdog Crew brand. The role focuses on personalized assistance, customer retention, professional communication, and maintaining a strong shopping experience for the streetwear and sneaker marketplace.

Handle customer calls, queries, follow-ups, and service guidance while resolving concerns and maintaining strong client relationships. Coordinate with internal teams to support smooth service delivery, update CRM and customer records, and follow up regarding feedback, renewals, and service updates. The role requires Hindi and English communication, problem-solving abilities, and a customer-first approach.

The Telecaller will arrange meetings via telecalling, maintain customer support, and manage database of prospects. Requires excellent communication skills.

Provide pre- and post-sales customer support, prepare quotations and tenders, assist the Area Sales Manager, target new leads, organize product demos and follow-ups, support events/fairs, maintain CRM, perform general office tasks and team backup.

Provide customer support by processing and tracking website orders, maintaining customer/order databases, resolving queries, coordinating with Amazon Fulfillment and internal teams, and generating reports in Excel.

Handle telesales and client relationship duties for a web design/insurance subsidiary: provide customer care, communicate with prospects, use convincing skills to close sales, follow calling schedule (must call between 11:00–14:00), work Janakpuri office hours (9:30–18:00), six-day week.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, verify client documents, escalate cases through Salesforce or Jira, provide status updates, prepare reports, and meet quarterly KPI targets. The role requires English and Uzbek communication skills, accuracy, multitasking, reliability, and a customer-focused approach.