The Senior Manager of Technical Support oversees service delivery, manages customer support operations, and drives operational improvements while ensuring compliance and high customer satisfaction.

The Technical Onboarding Engineer guides customers through setting up Neo4j environments, ensuring project success through planning, provisioning, security, data integration, and application support.

Develop and execute territory plans targeting Government and Enterprise accounts, achieving sales metrics, building proposals, and maintaining CRM accuracy while leading the sales cycle for Neo4j solutions.