The Safety Specialist at Airbnb will manage user safety concerns, resolve customer issues through multi-channel communication, and participate in operational improvements. The role requires adaptability, empathy, good judgment, and efficient case management while supporting a safe community environment.

As Operations Enablement Manager for AirCover at Airbnb, you will lead process improvement, optimize operational tools, and enhance productivity to support business growth. Collaborating with global and partner teams, you will ensure seamless implementation of changes and drive operational excellence within a dynamic risk management environment.