Customer Success Engineers at ArmorCode facilitate onboarding and adoption of the AI-powered ASPM platform. They act as trusted advisors, manage customer relationships, drive product use, ensure data hygiene, and collaborate cross-functionally to enhance the customer experience and implement technical solutions.

The Program Manager - Customer Success will oversee the onboarding process for enterprise clients, develop project plans, coordinate with cross-functional teams, address project risks, and monitor customer satisfaction. The role also includes optimizing onboarding workflows and reporting progress to leadership.

The Customer Success Manager at ArmorCode is responsible for delivering exceptional SAAS customer experiences, managing post-sales relationships, ensuring product adoption, leading deployment projects, educating clients on best practices, advocating for customer needs, and developing customer success strategies to promote retention and satisfaction.