Top Tech Jobs & Startup Jobs in Delhi

The Technical Account Manager owns customer onboarding, engages with senior stakeholders, drives technical adoption, collaborates across teams, monitors customer satisfaction, advocates for customer needs, and ensures continuous improvement in processes.

Provide technical customer support across chat, email, Slack, and video; troubleshoot integrations, APIs, and cloud infrastructure; identify trends, improve documentation, and manage critical outages with engineering teams.

Lead escalations and P1/P2 incident response, run rotating shifts in a 24/7 follow-the-sun model, coach support engineers, improve AI-assisted workflows, own SLA and queue health, and drive fixes with Product and Engineering.

Lead Sprinto's global strategic alliances and channel partnership efforts to drive 25% of company revenue. Build and scale partner programs, recruit MSPs/MSSPs/GSIs/consulting partners, negotiate contracts, design joint GTM and sales programs, manage partner lifecycle and performance, collaborate cross-functionally, mentor teams, and implement CRM-based reporting and dashboards.

As a Lead SDET, you will lead automation efforts, influence quality metrics, improve testing processes, and mentor junior engineers. Responsibilities include designing automation frameworks and enhancing CI/CD pipelines.

Lead delivery of federal and complex compliance engagements (FedRAMP, CMMC, HITRUST, NIST). Provide pre-sales technical validation, build reusable control-mapping libraries, SSP and POA&M templates, and AI-assisted evidence-review playbooks. Own pricing, margins, utilization, and QA guardrails for high-stakes authorization efforts. Track framework revisions, translate changes into playbooks, and drive customer outcomes toward successful authorizations and certifications.

Lead day-to-day GRC program delivery for standard-framework services (ISO 27001, SOC 2, GDPR, PCI DSS). Run multiple client engagements, maintain and evolve templates and control-mapping libraries, define pricing and commercial outcomes, build AI-assisted playbooks and QA guardrails, and ensure audit readiness and quality metrics.

Lead delivery of DPIAs, ROPA build-outs, privacy program assessments, cross-border transfer reviews, and privacy notices. Serve as Sprinto's internal privacy authority on GDPR, DPDP, EU AI Act and US state laws. Build reusable DPIA/ROPA/AI-governance templates, define service packaging and pricing, partner with Sales/CS, and create AI-assisted privacy playbooks with human validation. Provide advisory support on regulator inquiries and ensure clear legal disclaimers.

As a Customer Success Manager at Sprinto, you'll build strong relationships with customers, drive product adoption, ensure value realization, and manage renewals while leveraging AI tools for efficiency.

The Associate Director will lead the SMB sales segment across India and APAC, focusing on strategy, team development, and building customer relationships through in-person engagement.