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Advises telecommunications and service provider executives on data platform, observability, AI, security, and network transformation strategies. Designs architectures spanning telemetry, network and enterprise data, analytics, APIs, and automation; develops prototypes and demonstrates Splunk capabilities. Leads strategic workshops, executive briefings, architecture sessions, and thought leadership while collaborating with sales, engineering, product, partners, and customer success teams.

Partners with enterprise customers to understand requirements, design AI solution architectures, and guide production deployments. Builds integrations, prototypes, reusable tools, and technical assets while troubleshooting complex issues. Leads technical workshops, collaborates with Product and Engineering teams, and shares customer feedback to improve the platform. The role combines software engineering, customer engagement, AI deployment, and scalable solution development.

Design and deploy scalable AI solutions for enterprise customers. Build integrations, prototypes, reusable tools, and production-grade applications; lead technical workshops; troubleshoot complex issues; document best practices; and collaborate with Product and Engineering teams to improve the platform based on customer feedback.

Develops technical marketing strategy and content for Cisco NX-OS, Nexus Dashboard, and AI data center networking solutions. Partners with engineering, product management, sales, customers, and partners to define requirements, support pre-sales engagements, deliver demonstrations and training, create collateral, present thought leadership, and gather feedback to improve products and drive adoption.

Own technical relationships with public sector customers and partners, serving as a trusted security advisor throughout the sales cycle. Design, demonstrate, and present Cisco and Splunk security solutions; translate customer requirements into technical strategies; support discovery through closure; influence sales teams and partners; and provide expertise across SIEM, SOAR, threat detection, incident response, cloud security, Zero Trust, and security operations.

Leads technical customer success for Splunk security and core platform products. Provides architecture, implementation, configuration, optimization, onboarding, enablement, health remediation, security use-case activation, and strategic consulting. Advises customers and account teams on Splunk Enterprise Security, UBA/UEBA, SOAR, data onboarding, risk analytics, and platform adoption while resolving complex technical challenges and improving customer value realization.

Own technical customer and partner relationships by translating business needs into Cisco solutions. Lead technical sales engagements, solution design, demonstrations, strategic planning, competitive positioning, demand generation, and deal execution. Develop multi-year architectures, guide virtual sales teams, shape executive technical strategies, and expand Cisco adoption through cross-selling, up-selling, and competitive displacement.