Meet the Team
Our team acts as a trusted technical partner for our customers, helping them navigate the complexities of hybrid and multi-cloud environments. We are a collaborative group of high performing data platform solution architects, positioned right at the intersection of our customers, field technical sellers, sellers and product teams. We value innovation, curiosity, and the open exchange of ideas with hunger to learn and make a difference. We believe the best solutions come from working together, and we pride ourselves on fostering a supportive environment where you can grow your expertise in AI and Splunk data architecture. If you’re a problem-solver who loves to share ideas, brings practical service provider (telecom) industry knowledge and delivers impactful results in the shape of technical business outcomes, we’d love to have you on the team.
Your Impact
As Splunk Platform Architect, you will serve as a trusted technical and strategic advisor to service provider leaders across the region. You will bridge complex telecommunications and network challenges with modern data platforms, observability, and AI to transform operations and monetize digital capabilities.
- Engage service provider executives and senior technical stakeholders to understand strategic priorities, operational challenges, and transformation goals. Explore areas of focus and uncover customer pain points. Once discovered, shape data and AI strategies for network operations, service assurance, customer experience, automation, security, and business operations.
- Design and communicate solution architectures spanning telemetry, observability, security data, network data, enterprise data platforms, analytics, and AI.
- Translate complex service provider challenges into practical platform strategies, solution architecture and working prototypes.
- Demonstrate how data platforms such as Splunk can help organisations improve visibility, reduce operational complexity, accelerate incident response, and enable data-driven decisions.
- Work closely with account teams, sales specialists, solution engineers, customer success, professional services, partners, and product teams.
- Enable field teams and customers through workshops, executive briefings, architecture sessions, demonstrations, and industry engagements.
- Identify repeatable patterns and differentiated use cases across various domains including 5G, cloud, OSS/BSS, network automation, observability, cybersecurity, and customer experience.
- Work with service providers to identify, shape, and solution API monetisation services. Connect business opportunities to architectures that expose network and digital capabilities through APIs, and consider the supporting data, analytics, security, integration, and operational requirements needed to deliver customer and partner value.
- Contribute to thought leadership through customer presentations, white papers, industry forums, and events such as TM Forum and Mobile World Congress.
- Bring external market, technology, and customer insights back into business strategy, solution development, and field enablement.
Success Measures:
- Establishing trusted relationships with senior service provider stakeholders.
- Creating differentiated data and AI architecture strategies, designs, use cases and prototypes that address real operational and business challenges.
- Influencing customer adoption of modern data platform capabilities.
- Enabling account teams and partners to have stronger, more strategic customer conversations.
- Building repeatable service provider use cases and architecture patterns that can be rolled out to others.
- Strengthening the organisation’s position as a thought leader in service provider data-driven transformation.
The ideal candidate can move comfortably from a product discussion to an industry conversation to an enterprise data and transformation strategy-design and should be able to build prototypes when needed.
Minimum Qualifications
- 12+ years experience in the telecommunications or service provider industry, with credibility across network, cloud, operations, assurance, automation, security, or customer experience domains.
- Deep experience in one or two service provider domains, combined with a sound working understanding of the others. Relevant domains include fixed wireline, wireless, mobile core, RAN, packet core, optical, transport/IP, 5G, network functions virtualization, cloud-native networking, OSS/BSS, network automation, and service assurance.
- The ability to communicate effectively with service provider executives, enterprise architects, network architects, NOC/SOC leaders, operations teams, and engineering organizations.
- Experience developing or influencing complex solution architectures in large-scale, multi-domain environments, and the ability to connect business outcomes and operational challenges to platform capabilities and architecture decisions.
- A strong understanding of data platforms, data architecture, telemetry, observability, analytics, AI, or security data solutions. Experience with Splunk or other enterprise data, observability, analytics, cloud, or security platforms is valuable.
- Knowledge of Cisco and other technologies and architectures relevant to service providers, as well as an understanding of autonomous and agentic architectures.
Preferred Qualifications
- Strong executive handling, consulting skills, storytelling ability, and confidence leading strategic customer conversations. Experience working across sales, presales, product, engineering, delivery, and customer success teams is valuable.
- A curious, collaborative, and commercially minded approach, with the ability to operate across strategic and technical conversations.
- Experience advising customers on platform adoption, operating models, data governance, or transformation roadmaps. A background in enterprise architecture, consulting, technical sales, solution architecture, or senior customer advisory roles is valuable.
- Familiarity with TM Forum frameworks, Open APIs, industry standards, or service provider transformation programmes.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Disclaimer
To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:
- be in direct response to an application you have submitted through the company career site
- begin with screening or an interview
- originate from a Cisco email address, and
- be conducted across email, phone, or WebEx
Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.
If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.
