Drive showroom and project sales by engaging customers, recommending lighting solutions, preparing quotations, closing deals, and maintaining relationships with architects, designers, and contractors. Maintain product knowledge, CRM records (Zoho CRM), achieve monthly targets, coordinate with design/after-sales teams, and manage showroom displays.

Manage after-sales project planning and execution, coordinate with clients and technicians, handle complaints and escalations, plan site visits, manage materials and reporting, maintain timelines and service quality, and support the team to improve customer satisfaction.