Top Customer Support Jobs in Delhi

Provide technical support to customers on AI solutions, resolve complex issues, collaborate with teams, and improve product offerings.

Join Teleperformance as a Customer Support Executive focusing on employee satisfaction, client relationships, and community contributions. Promote a positive work environment and utilize advanced support technologies to provide excellent customer experience management.

The Customer Support Engineer will provide technical support for customers using Zimperium's mobile security solutions, ensuring satisfaction and resolving issues in collaboration with internal teams.

As a Customer Support Engineer, you will respond to customer issues, troubleshoot technical problems, and work with cross-functional teams to enhance customer satisfaction.

Support customers via live chat and email, manage support queues and SLAs, escalate complex issues, follow SOPs and tone guidelines, track basic KPIs, maintain ticket tagging and documentation, and surface recurring issues to the team.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.