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Provides written application support to customers, answering product questions, handling technical tasks, documenting requirements, and escalating issues to product and engineering teams. The role promotes product adoption, customer learning, and self-service while following support procedures and maintaining strong communication, timeliness, and follow-through. Candidates need customer or technical support experience, strong English communication, Google Suite and basic configuration knowledge, and a four-year university degree. Healthcare, SQL, and software lifecycle experience are preferred.

The Consultant will configure Salesforce solutions, collaborate with project teams, document changes, support client training, and enhance satisfaction.

The Senior Salesforce Developer at Komodo Health will design and develop Salesforce applications, oversee integrations, mentor junior staff, and ensure high-quality cloud services aligned with industry standards.

Serve as a long-term, integrated partner to customers managing Salesforce-based solutions: lead stakeholder engagement, requirements gathering, release planning, build/configuration, repos/promotions, testing (SIT/UAT), user/data management, issue triage, reporting, and documentation to ensure stable, evolving managed services.