Lead forecasting, workforce and workload management for Trust & Safety contact center operations. Build BI dashboards and analyses, forecast volumes and BPO headcount, optimize staffing and SLAs, apply AI/ML and NoSQL data to drive operational improvements and mentor peers.

Lead the SRE Center of Excellence at GoDaddy, guiding teams to improve cloud operations, reliability, and developer experience while managing global engineering collaborations.

Provide risk-calibrated legal support for global marketing, advertising, and outbound communications. Review campaign copy, channels (email, SMS, paid media), promotional programs, influencer and affiliate arrangements, and related contracts. Advise on market launch requirements, data use, targeting, and build scalable playbooks, templates, and training to enable compliant, growth-focused marketing.