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Provides technical support for Akamai Guardicore Segmentation and Zero Trust cybersecurity products. Investigates and resolves complex B2B customer issues, owns problem resolution, collaborates with internal teams, analyzes recurring technical problems, and proposes preventive solutions. Requires knowledge of Linux, networking, virtualization, cloud technologies, and basic scripting.

Lead the design and implementation of secure network and enterprise application solutions for Zero Trust products. Establish security standards, assess technologies, address architecture and implementation risks, collaborate on audits and penetration testing, review secure code in C, C++, Python, and Go, and mentor engineers. The role requires expertise in networking, VPNs, cloud platforms, identity and access management, NIST, FedRAMP, and secure appliance development.

Lead and grow Akamai's channel partner ecosystem in India by defining strategy, recruiting and enabling partners, managing partner relationships and revenue execution across security, delivery and compute solutions. Manage a team, drive channel marketing and enablement, resolve channel conflicts, ensure service delivery and billing, and meet new customer and product sales targets.

Identify and qualify enterprise leads through outbound and inbound prospecting, research, phone/email/social engagement, and use CRM and sales engagement tools to generate sales-ready meetings for account executives and meet quota targets.

Oversee, scale, and optimize high-density AI hardware infrastructure across regional data centers. Build Python automation and infrastructure-as-code tooling, integrate incident workflows, develop telemetry pipelines and monitoring dashboards, and improve reliability across private cloud, bare-metal, and virtualized environments. Lead on-call incident response, runbooks, post-mortems, service rollouts, vendor coordination, and field technician activities while driving uptime, performance, and operational readiness.

Drive enterprise sales growth for Akamai Cloud Infrastructure Services by developing new accounts, building strategic account plans, advising executive stakeholders, and identifying cloud, compute, and AI workload opportunities. Lead consultative cross-selling and upselling, manage complex infrastructure deals, forecast pipelines, negotiate contracts, and coordinate enterprise sales teams and technical specialists through close and adoption.

Sell Akamai services through partner ecosystem to Growth & Commercial customers across US and Canada. Build partner relationships, develop pipeline, execute business plans, drive cross-sell/upsell, align partner and internal sales teams, and collaborate with sales engineers, finance, and product to close consultative security and cloud-focused opportunities.

Lead development of observability products (metrics, dashboards, alerts, APIs) by defining requirements, writing PRDs, engaging customers, prioritizing roadmap, and driving cross-functional launches and EOL consolidation.

Sell Akamai solutions to major accounts in North India by building territory plans, developing partner ecosystems, engaging C-levels, driving new customer acquisition, managing pipeline and contract negotiations to maximize bookings and logos.

Lead global cloud partner enablement by designing governance, certification and onboarding journeys, orchestrating cross-functional teams, establishing scalable GTM processes, and measuring program performance to drive partner growth.