Responsible for driving revenue in the Direct-to-Consumer channel through digital and e-commerce strategies. Manage website sales process, optimize customer journey, and analyze data to improve sales. Develop marketing campaigns, oversee budget, and plan product collections. Requires MBA or related degree and 6+ years of hands-on e-commerce experience.

Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.