Top Tech Jobs & Startup Jobs in Delhi

Provides phone and email support to merchants, resellers, and other customers regarding payment processing, billing, funding, transactions, ACH, and PCI compliance. Troubleshoots basic software, password, browser, and settlement issues; routes requests to appropriate departments; researches customer problems; creates escalation tickets; and follows up to resolution. Requires customer service experience, product training, CRM familiarity, and the ability to meet quality and performance standards.

Conduct manual and automated testing of CCS applications, including functional, regression, integration, application, and end-to-end testing. Create test plans, cases, scripts, and data; analyze requirements and results; investigate root causes; track defects; and support release validation. Develop automation using Reqnroll/SpecFlow and contribute to testing improvements through Azure DevOps and Jenkins while collaborating in Agile development teams.

Supports and administers mainframe development tools and critical tooling platforms, ensuring high availability and participating in on-call rotations, upgrades, and migrations. Develops integrations between mainframe and distributed systems using APIs, scripting, DevOps, and CI/CD automation. Evaluates modernization technologies, enables AI-assisted development tools, and streamlines workflows through automation. Requires expertise in mainframe utilities, COBOL, JCL, scripting languages, Jenkins, Azure DevOps, and Chef.

Support and monitor critical mainframe batch jobs in a 24x7 environment. Responsibilities include resolving job abends, troubleshooting late jobs and streams, managing SLA adherence, escalating production incidents, participating in critical incident calls, and supporting development, documentation, testing, and quality assurance activities. The role requires on-call and periodic weekend support, strong communication, analytical problem-solving, and flexibility to work from Hyderabad or Bengaluru.

Test database-driven applications and data warehouse products through manual, automated, functional, regression, integration, load, stress, and performance testing. Validate data accuracy, schema integrity, and query performance across environments. Develop test scripts, maintain test suites, document results, report defects, and collaborate with developers and cross-functional teams to resolve issues and deliver stable, secure, scalable releases.

Develop next-generation mobile network test probes for 4G, 5G, and IoT using C and C++ on Linux. Simulate voice, SMS, and data services, implement telecom signaling, and help mobile operators validate service performance. Responsibilities include collaborating in an agile team, solving complex technical problems, supporting customers, and taking ownership of high-tech software solutions.