Top Tech Jobs & Startup Jobs in Delhi

Lead and manage the support team to ensure timely resolution of customer tickets, maintain SLAs and CSAT, handle escalations, collaborate with product and engineering, drive process improvements, create documentation/self-service resources, and coach agents to improve performance.

Lead automation efforts to reduce backlog, build and maintain scalable UI/API/backend test frameworks, integrate tests into CI/CD, define automation strategy and metrics, mentor QA engineers, and collaborate with US stakeholders to improve release quality and test coverage.

Design, develop, and deploy advanced AI/ML models; manage large-scale data pipelines; build conversational and generative AI solutions; collaborate with stakeholders; monitor and optimize production models; document workflows and implement industry best practices.

Manage client onboarding, training, and long-term relationships to drive product adoption, reduce churn, and grow revenue. Monitor usage metrics, provide proactive support, collect feedback for product improvements, handle renewals and upsells, and collaborate with sales, marketing, and product teams to ensure client success.

Develop, maintain, and execute automated tests for web, API, and backend systems; convert manual tests to automation; contribute to and improve automation frameworks; integrate automated tests into CI/CD pipelines; analyze results and collaborate with distributed teams and US stakeholders to improve product quality.

Design, build, and maintain PHP applications and APIs, own features end-to-end, refactor legacy systems, write unit tests, perform code reviews, create documentation, and improve engineering practices in a remote team.

Design, build, and maintain high-quality PHP applications and APIs. Own features end-to-end, refactor legacy systems, write unit tests, perform code reviews, produce documentation, and continuously improve system performance and development practices while collaborating in a remote engineering team.

Senior Copilot Studio Consultant (contractor) to support Copilot Studio implementations, deliver workshops and knowledge transfer. Part-time (20 hrs/week) for ~5-6 weeks; requires strong hands-on Copilot Studio experience and delivery skills.

Lead content strategy and execution to build thought leadership and demand for a cloud-native infosec compliance platform. Plan and manage editorial calendars, create and promote white papers, blogs, research, multimedia, and partner materials, measure content performance, collaborate with product and demand teams, and manage internal/external writers and agencies.

Design, develop, and maintain SAP BODS ETL jobs for data extraction, transformation, and loading. Collaborate with analysts and DBAs, implement data quality checks, optimize job performance, document data mappings and lineage, and support data modeling for BI and reporting.