Administer and maintain Numerix’s Salesforce CRM and CPQ platforms, including configuration, automation, data quality, reporting, integrations, troubleshooting, and release updates. Collaborate with Sales, Marketing, Service, and IT teams to implement business solutions, improve processes, evaluate third-party applications, and support users. Deliver training, analyze Salesforce data, maintain accurate records, and provide operational recommendations.

Monitor and validate market data deliveries, batch processes, and feeds for SaaS clients. Troubleshoot data quality and technical issues, manage incidents, coordinate releases and production patches, and support API-related client queries. Develop standard operating procedures, automate manual checks using Python, engage vendors, and lead post-mortem and root-cause analysis activities. The role requires financial markets knowledge, especially derivatives and multiple asset classes, along with Excel, SQL, troubleshooting, and communication skills.