Leads BSI’s India Assurance business, with full P&L accountability, direct ownership of Sales, and dotted-line oversight of Operations. Develops and executes growth strategies, manages financial performance, builds key client and stakeholder relationships, drives cross-selling and partnerships, ensures accreditation and policy compliance, and develops a high-performing, inclusive leadership team. Represents BSI in India while supporting innovation, operational efficiency, client satisfaction, and sustainable revenue growth.

Conduct on-site management system assessments, prepare surveillance and initial assessment reports, recommend certification decisions, lead assessment teams, coach less-experienced assessors, support client technical queries, promote BSI services, and maintain/update assessment and standards knowledge.

Lead employee relations across APAC, overseeing complex and high-risk cases, workforce changes, employment-law guidance, governance, policies, and case management. Advise senior leaders, manage ER specialists across China, India, and Japan, support unions and employee forums, analyze case trends, deliver capability programs, and improve processes through digitalization, data, and AI.