Top Tech Jobs & Startup Jobs in Delhi

Owns employee lifecycle processes across India, the US, and EOR populations, including offboarding, transitions, leave, benefits, payroll inputs, documentation, and employee requests. Maintains HRIS data, audits, reports, controls, and compliance records. Resolves complex operational matters, partners cross-functionally, supports HR systems and automation initiatives, and drives process improvements using AI and technology.

Leads Revenue Operations for the Support organization, partnering with leadership on planning, forecasting, business reviews, financial modeling, KPI governance, and cost optimization. Builds analytics connecting support performance to retention, churn, and customer lifetime value. Oversees AI support measurement, automation strategy, workflow redesign, data integrity, tooling requirements, and change management. Develops high-performing analyst teams and influences cross-functional Product, GTM, Systems, and AI stakeholders through rigorous, data-backed recommendations.

Drive the IT compliance and SOX program across ITGCs and ITACs, including control design, effectiveness testing, audits, documentation, risk assessment, and remediation. Oversee access, change management, computer operations, cloud configuration, automated controls, and financial-reporting systems. Partner with Engineering, Product, Security, Finance, auditors, and control owners to automate evidence collection, implement continuous monitoring, sustain SDLC controls, and guide responsible AI adoption.

Lead strategy and execution for agency monetization and wallet features (reselling, rebilling, wallet funding, markups, taxes, reconciliation). Own product roadmap, cross-functional alignment, data-driven metrics, and mentor PMs while delivering scalable payments and billing infrastructure.

The role involves leading software development projects, optimizing backend performance, and mentoring junior developers while ensuring system design and quality.

Lead the product strategy and execution for an AI-first Email Marketing platform. Own Email Builder UX, AI-native content generation, Sequence AI, delivery/automation, experimentation, reporting, consent management, and cross-functional alignment to drive adoption, engagement, and revenue.

Lead the Funnel & Website Builder team combining 50% people leadership and 50% hands-on engineering. Drive architecture, scalable low-latency systems, CDN/global routing, real-time collaboration, rendering and publishing pipelines, performance and reliability initiatives, sprint execution, cross-functional planning, code reviews, and mentorship across multiple squads.

Own strategy, roadmap, and execution for HighLevel VoiceAI. Deliver reliable inbound/outbound AI voice agents integrated with telephony, CRM, workflows, and analytics. Improve agent setup, call quality, compliance, APIs/webhooks, monetization, and developer extensibility. Partner with engineering, design, support, and GTM to drive adoption, instrumentation, and measurable business outcomes for SMBs and agencies.

Lead strategy and execution for HighLevel’s enterprise voice and contact center platform, owning SIP, HardPhone provisioning, IVR, CCaaS, routing, APIs/SDKs, and telephony-scale architecture. Drive ACD/ACD features, softphone experiences, provider-agnostic middleware, IVR/Voice AI, device lifecycle and migrations while partnering across engineering, operations, security and GTM to meet platform KPIs and enterprise reliability requirements.

Own strategy, execution, and growth of HighLevel's RCS and rich messaging product line: roadmap, sender onboarding/verification, carrier/aggregator partnerships, market expansion, fallback orchestration, analytics, pricing, and go-to-market. Collaborate cross-functionally to reduce friction, ensure compliance, drive adoption, and optimize monetization while using data and customer insights to iterate and scale.