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Provide client support via live chat, phone, and email; troubleshoot and resolve issues; escalate via Salesforce or Jira; verify client documents; prepare reports; meet quarterly KPIs; attend company training; and perform ad hoc tasks. Role begins remote with relocation to the Southeast Asia support office after 2–3 months.

Provide client support via chat, phone, and email; resolve issues, verify documents, escalate via Salesforce/Jira, update clients, prepare reports, meet KPIs, and perform ad hoc tasks.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.