Leads complex SAP ECC and S/4HANA Finance transformation programs, including FICO, Group Reporting, RAR, intercompany, Q2C, data migration, testing, and cutover. Acts as the Finance functional and technical lead, translating business strategies into scalable SAP solutions while ensuring compliance, controls, and regulatory alignment. Partners with IT, implementation vendors, Tax, and Finance stakeholders; manages global teams, stakeholders, and project delivery; and mentors junior team members.

Provide technical application support for Agilent's chromatography consumables portfolio, assisting customers with method development, optimization, troubleshooting, product selection, and training. Collaborate with sales, service, and product teams, deliver educational content and technical seminars, gather market intelligence, and support new product introductions to drive customer success and business growth.

The Solution Support Manager drives service organization strategies for complex business solutions, enhances customer experience, and leads talent development while ensuring operational efficiency and revenue growth.