Develop scalable full-stack cloud applications using React.js, Java, Spring Boot, MongoDB, AWS, and Azure. Build REST APIs, optimize data models, maintain CI/CD pipelines, deploy and monitor applications, and apply DevOps, security, testing, and code-quality practices. Collaborate with cross-functional Agile teams and use Docker, Kubernetes, Infrastructure as Code, and AI coding assistants to improve delivery.

Leads enterprise network automation and modernization using Network-as-Code, Infrastructure-as-Code, GitOps, Terraform, Ansible, Python, and CI/CD. Designs Kubernetes networking with Calico, OVN, VXLAN, and CNIs; architects BGP, OSPF, data center, and hybrid networks; and serves as the highest-level escalation engineer. Drives root cause analysis, reliability improvements, automated security validation, and zero-downtime deployments across complex global infrastructure.

Provide L3 production support for NICE CXone contact center environments: monitor platform health, resolve incidents/outages, perform RCAs, support ACD/IVR/routing/agent desktop/digital channels, troubleshoot integrations and APIs, support deployments, and drive automation and operational improvements.