Build and maintain agentic AI platform components: MCP/FastMCP servers, multi-agent workflows, prompt strategies, LLM integrations, RAG pipelines, eval pipelines, observability, and CI/CD. Write clean Python, participate in reviews, and support deployments.

First-line technical support for customers across chat/call/email: troubleshoot DNS, domains, hosting, email and CMS issues; follow up, escalate, test products, report bugs, and suggest process improvements. Role works rotational 24/7 shifts.