Jobs at Xeno

Owns end-to-end People Operations for a fast-growing startup, including hiring, onboarding, payroll, HRMS administration, benefits, compliance, offboarding, engagement, performance cycles, learning and development, reporting, and culture initiatives. Partners with founders and functional leaders on workforce planning and people decisions while managing vendors, statutory requirements, and company-wide communications.

Own end-to-end customer implementations from kickoff through go-live and hypercare. Advise customers on solution design, understand their technology ecosystems, support API and data integrations, translate business needs into technical workflows, troubleshoot onboarding issues, and coordinate with Product, Engineering, and Customer Success teams. Create documentation, playbooks, and scalable onboarding processes while ensuring clients achieve value from the platform.

Talent community posting collecting resumes for future opportunities across product management, data analysis, CRM consulting, sales, software engineering, technical support, and technical account management. Potential roles involve enterprise SaaS product development, marketing analytics, client relationship management, lead generation, account management, backend engineering, technical troubleshooting, onboarding, product adoption, and customer success.

Drive enterprise sales for Xeno’s AI-led customer engagement and loyalty platform. Responsibilities include prospecting, qualifying, pitching, negotiating, and closing complex deals with large B2C brands across India, Southeast Asia, and the Middle East. The role manages executive relationships, sales forecasting, CRM pipelines, an SDR, and cross-functional collaboration with Marketing, Product, and Customer Success. Travel to industry events and client meetings is required.

Generate outbound demand by researching and engaging enterprise SaaS prospects through email, calls, and other channels. Qualify leads, explain product value, schedule meetings, track activities in a CRM, collaborate on sales strategies, and maintain knowledge of market trends and competitors. The role also involves building strong prospect relationships and contributing to pipeline and revenue growth.