PatientPoint
What's the Work-Life Balance Like at PatientPoint?
PatientPoint Employee Perspectives
What’s the most successful strategy or initiative you’ve employed for facilitating remote and in-office connections?
Our most successful strategy has been a mix of high-touch leadership communication and easy, low-pressure ways for teammates to connect. During our recent CEO transition, we launched weekly Ask Sean town halls which quickly became a trusted space for open dialogue and honest questions. It helped set the tone that every voice matters, no matter what your title or location was.
At the same time, our Culture Collective keeps things lively with virtual events, holiday celebrations and fun posts on Viva Engage that give everyone a reason to smile and share. One unexpected hit? Speed networking sessions that connect people across teams and time zones. Teammates loved the chance to meet someone new outside their day-to-day life.
It’s the combination that works: structured meaningful moments alongside spontaneous light-hearted ones. That balance has helped make remote work feel more connected, more human and a lot more fun.
PatientPoint Employee Reviews
What People Are Saying About PatientPoint
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Remote or Hybrid Flexibility: Hybrid schedules and remote options are presented as common arrangements across many roles, enabling location flexibility during the week. Consistent in-office rhythms help people plan collaboration without sacrificing home-based days.
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Time Off Access: Generous paid time off, holidays, and summer-hour practices are positioned to help teammates recharge. Frontloaded time away and designated volunteer time signal that rest and recovery are structurally supported.
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Mental Health Support: Leadership encouragement to unplug, mental-health resources, and wellbeing initiatives are highlighted as core supports for personal wellbeing. Cultural messaging emphasizes prioritizing mental health alongside professional goals.
PatientPoint's Benefits
Allows employees to take a day off for their birthday
Teammates receive 2 floating holidays each year to use on any day that matters to them, religious or otherwise - and Birthday's 100% count.
Offers a flexible time off policy
PatientPoint's Flexible Time Off program provides 5 weeks off annually, usable in 4- or 8-hour increments, with no accrual required.
Offers generous PTO
Teammates receive 5 weeks (25 days) of flexible time off annually, front-loaded each January 1.
Offers paid volunteer time
PatientPoint organizes Community Days for large group in-person volunteering for each office. Remote teammates have the opportunity to select their own local organization.
Offers unpaid extended leave
Provides bereavement leave
PatientPoint provides paid bereavement leave for teammates coping with the loss of a loved one.
Provides floating holidays
Teammates receive 2 floating holidays each year to use on any day that matters to them, religious or otherwise.
Provides military leave
PatientPoint complies with USERRA, protecting teammates' right to continue health coverage during military service and be reinstated upon return.
Provides paid holidays
PatientPoint offers 11 paid holidays, including 9 standard company holidays and 2 floating holidays teammates can use for any occasion.
Provides paid sick days
Full-time teammates receive 7 paid sick days per year; part-time teammates receive 5, used in 1-hour increments for personal illness, appointments, or caring for a dependent.
Provides sick leave
Full-time teammates receive 7 paid sick days per year; part-time teammates receive 5.
Flexibility provided during personal challenges
PatientPoint offers Hardship Benefits, FMLA, and generous leave policies to support teammates through difficult personal circumstances.
Has employee-led culture committees
Our Culture Collective brings teammates together to shape and celebrate company culture from the ground up through Wellness, Celebration, and Community initiatives.
Offers an Employee Assistance Program (EAP)
Through Confide, teammates and immediate household members have access to free, confidential support for stress, anxiety, depression, and substance use concerns.
Offers company-sponsored happy hours
Depending on the occasion, PatientPoint provides monthly happy hours around the local scene.
Offers company-sponsored outings
PatientPoint hosts company-sponsored outings throughout the year, giving teammates the chance to connect outside the office.
Offers Employee Resource Groups
PatientPoint offers Employee Resource Groups (ERGs) such as Women's Professional Network, WeCare, and Quiet Voices to support connection, belonging, and community among teammates.
Offers fitness stipend
We offer Wellbeing Rewards if on our Healthplan to employees, spouses and domestic partners that can be used for Fitness.
Offers team workouts
Chair Yoga anyone? PatientPoint's Culture Collective also prioritizes wellness challenges in partnership with Thrive Global, competing with coworkers on steps, activity, and other healthy habits.
Offers wellness initiatives designed to combat burnout and mental fatigue
Through our Thrive Global partnership, teammates have access to webinars and trainings focused on reducing burnout and building sustainable habits to manage stress and mental fatigue.
Offers wellness programs
Through our partnership with Cigna and Personify Health, teammates can access free wellness programs, digital coaching, fitness tracker integration, and challenges — with up to $400 in rewards.
Partners with nonprofits
PatientPoint pledges 1% of profits to The PatientPoint Foundation and partners with a large variety of nonprofits throughout the year to support underserved communities.
Provides employees with ability to schedule focus-time blocks
PatientPoint encourages teammates to protect dedicated focus time using calendar tools, no meetings past 3pm on Fridays and more paired with prioritization training.
Provides onsite meditation space
As a remote-first team, we offer virtual mindfulness tools instead of a physical space — teammates use a Reset feature to take calming breaks with breathing exercises, stretching, all in Teams.
Provides opportunities to volunteer in the local community
Teammates receive paid volunteer time during Community Day and are encouraged to engage with local and national nonprofits year-round.
Works with employees to create a sustainable work pace
Teammates have access to tools and resources built around sustainable, science-backed habits — helping support a healthier pace at work we call Life-Work Alignment rather than burnout-driven hustle.
Allows work from home occasionally
Teammates across PatientPoint have access to hybrid and remote work arrangements depending on their role, supporting flexibility without sacrificing collaboration.
Async-friendly policies, culture that encourage work flexibility
Defined working hours and availability expectations
Documented overtime policy
Established expectations for communication between time zones
Flexible work schedule is defined with set expectations for start times, working hours and availability
In-office days / expectations are defined
Hybrid teams generally anchor in-office time to Tuesday and Thursday, with Monday also common — giving teammates predictable in-person collaboration days without rigid daily requirement
Offers a remote work program
PatientPoint lets all team members work remotely at least twice a week or more, pending their manager's discretion.
Provides work from home flexibility
Teammates across PatientPoint have access to hybrid and remote work arrangements depending on their role, supporting flexibility without sacrificing collaboration.
Utilizes a flexible work schedule
In many roles, PatientPoint offers a hybrid or remote work environment and encourages summer hours for short-day Fridays.
Utilizes a full-time remote friendly model
PatientPoint offers hybrid, field, and remote roles — giving teammates flexibility in where they work while staying connected to team and mission.
Utilizes a hybrid work model
For teammates near a corporate office, a workspace and opportunity to connect in person are available.
Utilizes a summer hours schedule
PatientPoint offers Summer Hours, giving teammates additional flexibility during summer months to recharge and enjoy time outside of work.
Utilizes restricted work hours
No meetings Friday afternoons! Avoid scheduling meetings during this time and instead, use the time for projects, planning, etc...
