Provide personalized counseling to students and parents about studying abroad (course/institution shortlisting, visas, country systems), resolve queries, build rapport, meet sales targets, lead and support team members, collaborate with other functions, report issues and propose solutions.
- Understand the psychology, interests, preferences and etc. of the students and the parents to counsel them about education abroad.
- Assist the students in shortlisting the course and institutions.
- To ensure student/ parent satisfaction, sorting out the student’s and parents’ query. Lead them accordingly if they come across any ambiguity.
- Establishing and maintaining good rapport with prospective students.
- Helping students/parents towards a deeper understanding of their concerns.
- Helping students/parents to make decisions and choices regarding possible ways forward.
- Set up sales plan in order to achieve sales target required by the company.
- Support, and motivate team members to achieve individual and team goals.
- Buildup good relationships with students and their families.
- Work closely with other job functions in the company to improve overall services level.
- Immediate reporting of important issues (service, operational, HR) to direct senior Level, propose a solution where possible.
- Other duties reasonably relating to this position.
RequirementsRequirements
The Sr. SRM should possess the following qualities:
- Prior Knowledge: About UK,USA and Australia Country/ Education System/ Job Opportunities/ VISA and etc.
- University degree, fluent in English, good level of common office software.
- Good communicator, strong sales, and intellectual skills with a proven track record.
- Leadership skills
- Problem Solving skill
Benefits
- Attractive compensations
- Opportunities for direct training with foreign universities
- Also get a chance to go abroad and be trained by university experts.
- An outstanding work environment, with massive client ownership and growth opportunities.
- Early promotions and global recognitions awards
- Access to a world-class mentorship network
- Exciting work culture
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