Counsel students and parents on studying abroad, shortlist courses and institutions, resolve queries, build rapport, meet sales targets, lead and motivate team members, coordinate with internal functions, and report operational issues.
- Understand the psychology, interests, preferences and etc. of the students and the parents to counsel them about education abroad.
- Assist the students in shortlisting the course and institutions.
- To ensure student/ parent satisfaction, sorting out the student’s and parents’ query. Lead them accordingly if they come across any ambiguity.
- Establishing and maintaining good rapport with prospective students.
- Helping students/parents towards a deeper understanding of their concerns.
- Helping students/parents to make decisions and choices regarding possible ways forward.
- Set up sales plan in order to achieve sales target required by the company.
- Support, and motivate team members to achieve individual and team goals.
- Buildup good relationships with students and their families.
- Work closely with other job functions in the company to improve overall services level.
- Immediate reporting of important issues (service, operational, HR) to direct senior Level, propose a solution where possible.
- Other duties reasonably relating to this position.
Requirements
The Sr. SRM should possess the following qualities:
- Prior Knowledge: About Country/ Education System/ Job Opportunities/ VISA and etc.
- University degree, fluent in English, good level of common office software.
- Good communicator, strong sales, and intellectual skills with a proven track record.
- Leadership skills
- Problem Solving skill
Benefits
- Attractive compensations
- Opportunities for direct training with foreign universities
- Also get a chance to go abroad and be trained by university experts.
- An outstanding work environment, with massive client ownership and growth opportunities.
- Early promotions and global recognitions awards
- Access to a world-class mentorship network
- Exciting work culture
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Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
