Fresenius Medical Care

ServiceNow Business Analyst - Sec Ops/ISO, CSM

Posted 20 Days Ago

Be an Early Applicant

Bangalore, Bengaluru Urban, Karnataka

Mid level

Bangalore, Bengaluru Urban, Karnataka

Mid level

The ServiceNow Business Analyst will gather requirements, analyze processes, facilitate agile development, and ensure successful ServiceNow implementations.

The summary above was generated by AI

Job Summary:
We are seeking a skilled ServiceNow Business Analyst to join our dynamic team. This role will be instrumental in bridging the gap between business needs and IT solutions, ensuring the successful implementation and optimization of ServiceNow solutions. The ideal candidate will be responsible for gathering requirements, analyzing business processes, and facilitating agile development methodologies to drive efficiency and automation.

Key Responsibilities:

Serve as a Business Analyst for agile development teams, leading sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Collaborate with business leaders, process owners, and IT teams to gather and analyze requirements for ServiceNow implementations.
Conduct workshops and stakeholder interviews to understand pain points, business challenges, and optimization opportunities.
Act as a liaison between business teams and IT, ensuring that ServiceNow solutions align with organizational objectives.
Facilitate User Acceptance Testing (UAT) activities, gathering feedback to validate system functionality.
Provide technical guidance and mentorship to developers and ServiceNow administrators.
Stay updated on ServiceNow best practices and industry trends, particularly in Health & Safety compliance.
Analyze existing business processes and identify areas for automation and optimization using ServiceNow capabilities.

Qualifications & Skills:

Certified ServiceNow Administrator (CSA) certification is required.
Strong experience in hosting and facilitating SCRUM sessions with development teams.
Proven experience as a Business Analyst, preferably within the ServiceNow ecosystem.
Strong analytical and problem-solving skills with a keen attention to detail.
Excellent communication and stakeholder management skills.
Ability to work collaboratively across business and technical teams.
Experience in Health & Safety compliance is a plus.

Why Join Us?

Work on impactful projects that drive business transformation.
Be part of an innovative and fast-paced team.
Opportunities for professional development and ServiceNow certifications.
Competitive salary and benefits package.

Top Skills

Agile

Scrum

Servicenow

Similar Jobs

JPMorganChase

Client Data Associate

2 Hours Ago

Hybrid

Bengaluru, Karnataka, IND

Senior level

Financial Services

The Client Data Associate will manage client documentation, implement KYC policies, and ensure quality standards for client data. Strong analytical skills are required.

Takeda

Data Access Management PO

Yesterday

Hybrid

Bengaluru, Karnataka, IND

Senior level

Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing

The Data Governance Manager at Takeda will oversee the optimization and governance of data across the organization. This includes managing access to data, ensuring data privacy compliance, implementing data anonymization policies, and conducting audits. The role involves strategic management, collaboration with stakeholders, and leading a team to enhance data governance practices.

JPMorganChase

Quant Analytics Associate Senior - SQL, Tableau, Alteryx

Yesterday

Hybrid

Bengaluru, Karnataka, IND

Senior level

Financial Services

This role involves developing analytics and reporting for deposit services, leveraging SQL and analytics tools while collaborating with cross-functional teams.

Top Skills: AlteryxExcelPowerPointPythonSASSQLTableauTeradata

What you need to know about the Delhi Tech Scene

Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.

By clicking Apply you agree to share your profile information with the hiring company.