Job Description:
Business Title : Senior ManagerYears of Experience : 14+ years in professional software engineering, with 5+ years in engineering managementJob DescriptionEngineering Managers at Merkle lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations.
They manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and make critical decisions on technology, delivery, and people management.
Must Have SkillsTechnical fluency in JavaScript (ES6+), Node.js, MySQL (or similar) RESTful API development, integration, and microservices architecture Frontend technologies: HTML5, CSS3, Vue.js (or similar) Version control (Git, GitHub) and CI/CD practices Strong understanding of system architecture, design principles, and engineering best practices Proven leadership in scaling engineering organizations Strong client and stakeholder management with global teams Excellent communication, influence, and collaboration skill Experience with pre-sales, scoping, estimation, and account growth People leadership: hiring, performance management, career development
Good to Have SkillsPerl experience in production environments Java (Spring/Spring Boot, Hibernate) AWS or other cloud platforms QA leadership, automation strategy, and test frameworks Containerization (Docker, Kubernetes) and DevOps practices Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms Experience in global services / consulting / digital agency environments Strong documentation and executive communication skills
Key ResponsibilitiesDelivery Management : Own delivery quality, timelines, KPIs, compliance, and risk mitigationTeam Management : Lead multi-disciplinary teams, drive capability building, foster culture, manage utilizationClient Management : Act as primary engineering contact, run reviews, manage risks, build trusted-advisor positioningStakeholder Management : Align with internal leadership, collaborate across workstreams, represent in leadership forumsScoping & Pre-sales: Partner on new opportunities, lead solution design, maintain estimation frameworks, identify growth opportunitiesEducational QualificationBachelor’s degree in Computer Science or related field (or equivalent hands-on experience)
Certifications (If Any)Cloud certifications (AWS, Azure, GCP) Scrum/Agile certifications DevOps-related certifications
Shift TimingLikely standard business hours in India (IST) with occasional overlap for US/EMEA clients.
Location:
DGS India - Mumbai - Thane Ashar IT ParkBrand:
MerkleTime Type:
Full timeContract Type:
Permanent


