Jobs at Dentsu Creative

Lead and manage a QA team to define and execute comprehensive test strategies, implement automation and non-functional testing, publish quality metrics, audit code and documentation, and collaborate with product and engineering to improve product quality and processes.

Lead architecture and delivery of Salesforce Data Cloud solutions: design data models and ingestion pipelines, integrate with Marketing Cloud and MarTech, ensure identity resolution, privacy compliance, and performance, mentor engineers, and support audience segmentation and journey orchestration.

Perform and support end-to-end Operational Finance processes (Order to Cash, Purchase to Pay, Record to Report). Follow SOPs, maintain process documentation, execute transactions accurately, manage master data changes, engage stakeholders, escalate issues, support audits, and drive continuous process improvements.

Lead technical design and implementation of Salesforce Marketing Cloud and Data Cloud, oversee integrations and performance tuning, define personalization strategies, guide cross-functional teams, configure and test solutions, and optimize campaign performance to deliver scalable, compliant CRM and marketing automation solutions.

Design, implement, and govern end-to-end customer journeys using Adobe Journey Optimizer and AEP. Build audience segments, XDM schemas, data flows, API integrations, channel configurations, decisioning logic, and personalization. Ensure data governance and compliance, support QA/UAT and go-live, monitor performance, troubleshoot deliverability, and document operational runbooks while enabling teams.

Design, build, and maintain scalable GCP data pipelines integrating Adobe clickstream with Salesforce, POS, and CDPs using Dataform and BigQuery. Develop semantic data models, governed analytics datasets, and AI-ready data structures to support enterprise reporting, self-service analytics, and Gemini-powered GenAI initiatives. Collaborate with stakeholders on KPIs, metadata, testing, deployment, and documentation.

Lead design and delivery of Salesforce Data Cloud customer-data solutions. Translate business requirements into scalable data models and integration designs, manage developer teams, ensure data quality/privacy, integrate with MCP and other MarTech for activation, troubleshoot integrations, mentor developers, and drive roadmap and governance alignment.

Lead design, development, and optimization of scalable cloud data platforms and pipelines across AWS/Azure/GCP. Build ETL/ELT processes, data models, and lakehouse/warehouse solutions; implement MDM and governance; support analytics/BI, pre-sales PoCs, mentor junior engineers, and ensure security and cost/performance tuning.

Lead QA to embed quality into solution delivery: define and maintain unit tests, implement telemetry (InfluxDB/Grafana/Prometheus), manage defects and risks, ensure production-like test environments, mentor teams, and communicate status to senior stakeholders.

Build and maintain scalable Azure cloud data platforms and ETL/ELT pipelines using Databricks, Synapse, ADF, ADLS. Develop SQL and Python/PySpark transformations, monitor pipeline health, troubleshoot failures, and collaborate with architects, QA, DevOps, and business stakeholders.

Lead and scale a P&L-backed analytics/AI practice delivering GenAI solutions (LLMs, orchestration, production deployment) for marketing, creative, media, and commerce. Sell, design, build, and operationalize AI systems, collaborate with creative and strategy teams, and drive measurable business outcomes.

Lead CRM strategy and MarTech solutioning for enterprise clients: design customer lifecycle, segmentation, personalization, and cross-channel journey orchestration; architect integrations across CEPs, CDPs, CRM systems and data warehouses; win large RFPs; present to executives; and mentor cross-functional teams.

Lead technical architect responsible for creating solution architectures, mentoring engineering leads, driving technical vision and roadmaps, ensuring scalable cloud-native platform services, enforcing CI/CD and code quality practices, and collaborating with Product, Security, DevOps and Architecture to deliver microservice-based web applications.

Support global sales operations by administering and optimizing Salesforce, maintaining data hygiene, resolving user issues, building reports/dashboards, testing changes, creating enablement materials, and driving process improvements across AMER, EMEA, and APAC.

This role involves crafting marketing solutions using Adobe Campaign and other tools, serving as a subject matter expert, and guiding campaign resources. It requires digital marketing experience, strong database skills, and proficiency in programming languages for implementing marketing technologies.

This role requires an experienced AEM Technical Architect to lead AEM projects, innovate with AI technologies, and manage a technical team, emphasizing architectural standards and competency building.