OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:OpenGov is seeking a Principal Product Manager to lead complex, cross-cutting initiatives that unify the experience and capabilities across our cloud ERP platform. This individual will drive strategic alignment, define common patterns, and deliver platform-level solutions that elevate the value and cohesion of our diverse products and solutions. You will work closely with executive leadership, engineering, design, and domain product teams to champion a customer-centric, scalable, and forward-thinking product approach. The ideal candidate is a systems thinker, experienced in solving cross-functional and cross-product challenges, and passionate about driving impact at scale in service of the public sector. This role requires technical depth, proven experience, and a level of comfort working to implement platform infrastructure capabilities with many moving parts and stakeholders.
Responsibilities:Define and drive a unified product vision and strategy that spans multiple product domains, with a focus on shared capabilities, services, and data.
Partner closely with domain product managers to identify integration points, reduce redundancy, and standardize best practices across the portfolio.
Lead the development of platform services (e.g. APIs, shared domain objects, service mesh, etc ) that accelerate innovation and ensure consistency across products.
Operate as a player-coach, mentoring PMs while directly owning key initiatives that require senior product leadership.
Align stakeholders across Design, Engineering, Marketing, Sales, and Customer Success to execute complex roadmaps with clarity and purpose.
Translate high-level vision and strategic objectives into detailed product plans, business cases, and prioritized backlogs.
Champion a data-informed culture, using qualitative and quantitative insights to guide decisions and validate outcomes.
Develop a deep understanding of our government customers’ needs, workflows, and pain points, and advocate for solutions that improve their lives and communities.
Foster a culture of collaboration, continuous learning, and product excellence within the organization.
Bachelor’s degree in Business, Computer Science, Engineering, or related field; MBA or equivalent experience a plus.
13+ years of product management experience, including at least 3 years of leading or mentoring PMs or cross-functional teams.
Proven success delivering complex, cross-product or platform initiatives at scale in a SaaS environment.
Strong strategic thinking, systems-level problem solving, and the ability to align stakeholders around a common vision.
Exceptional written and verbal communication skills with a track record of influencing at all levels of an organization.
Experience with platform architecture, shared services, or developer ecosystems is a strong plus.
Passion for public sector transformation and a desire to build technology that serves the common good.
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches.
