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EXL

Executive

Posted 2 Days Ago
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in India
Entry level
Remote or Hybrid
Hiring Remotely in India
Entry level
Processes client transactions according to documented procedures and service-level agreements. Meets transaction volume, quality, deadline, and customer satisfaction targets while continuously improving process metrics. Requires familiarity with GDS platforms, including Amadeus, Sabre, and Galileo, along with a higher education diploma and up to two years of relevant experience.
The summary above was generated by AI

Primarily responsible for processing transactions as per the SLAs outlined by the client
Ensure that all the transactions are processed as per defined and documented desktop procedures
Ensure that the assigned targets in accordance with SLA are met 
Ensure that the quality of the transactions is compliant with predefined parameters 
Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.

Good knowledge of GDS (Amadeus, Sabre, Galileo).

Responsibilities

Primarily responsible for processing transactions as per the SLAs outlined by the client
Ensure that all the transactions are processed as per defined and documented desktop procedures
Ensure that the assigned targets in accordance with SLA are met 
Ensure that the quality of the transactions is compliant with predefined parameters 
Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.

Good knowledge of GDS (Amadeus, Sabre, Galileo).

Qualifications

Higher Education Diploma with 0 - 2 years of relevant experience

EXL Faridabad, Haryana, IND Office

Faridabad, India

EXL Ghāziābād, Uttar Pradesh, IND Office

Ghāziābād, India

EXL Greater Noida, Uttar Pradesh, IND Office

Greater Noida, India

EXL Gurugram, Haryana, IND Office

Gurugram, India

EXL New Delhi, Delhi, IND Office

New Delhi, India

EXL Noida, Uttar Pradesh, IND Office

Noida, India

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