Jobs at EXL

Design, build, and maintain scalable cloud-based ETL/ELT data pipelines (Python, PySpark, SQL, Snowflake) supporting P&C insurance pricing, rating, underwriting, and actuarial analytics. Collaborate with actuaries, data scientists, analysts, and cloud engineers to deliver reusable data frameworks, batch/incremental ingestion, data quality, and transformations for GLM and predictive models.

Lead and deliver end-to-end AWS data engineering solutions: design, build, and optimize data pipelines, lakes, and warehouses; implement serverless and streaming architectures; mentor engineers; ensure quality, scalability, cost-efficiency, and CI/CD for enterprise data platforms.

Lead client deployments of EXLdata.ai across AWS/Azure/GCP, build and optimize PySpark/SQL data pipelines (Databricks/Snowflake), configure cloud infra (Kubernetes, CI/CD, networking, IAM), integrate GenAI agents, and act as the technical lead for client enablement, operational reliability, and product feedback.

Senior AI engineer role to design and deliver a multi-tenant agentic platform for finance operations. Build multi-agent orchestration, enterprise ERP connectors, document intelligence, HITL workflows, production MLOps, and reusable microservices. Collaborate with finance SMEs to translate business rules, ensure compliance and auditability, and instrument model monitoring and drift detection across production agent workflows.

Audit and monitor travel consultant interactions (calls, emails, chats) and GDS queues for quality and compliance. Validate ticket exchanges, reissues, refunds per airline fare rules. Review hotel booking platform usage (e.g., Hotel Hub). Ensure adherence to airline policies, visa requirements, and SOPs. Identify service gaps, recommend corrective actions, and analyze workflows for efficiency. Manage travel products and support continuous improvement.

Lead and ensure successful Transitions across global BPO engagements. Combine Agile and traditional project management to run multiple teams, estimate and validate projects, coach teams, use JIRA/Confluence, improve efficiency, manage conflicts, and support RFPs and new-business transition leads.

Research and resolve Agency Debit Memos (ADMs) for global markets. Perform root-cause analysis using travel industry knowledge, interpret GDS displays, PNRs and fare rules, and follow up with GDS providers and airlines to clear ADM disputes. Require end-to-end travel process knowledge and the ability to multitask independently.

Lead design and implementation of Google CCAI initiatives focused on Agent Assist and Dialogflow CX. Architect generative, goal-oriented conversational agents, build webhook integrations and backend services on GCP, implement tool/function calling, manage data parsing from Protos, create automated evaluation suites, and optimize agent performance for voice interactions.

Lead design and delivery of end-to-end data architectures on Azure/Microsoft Fabric. Define modeling standards, storage and processing choices, cost and security patterns, and translate business needs into scalable data solutions. Document architectures, facilitate design workshops, mentor teams, evaluate existing systems, and communicate technical tradeoffs to stakeholders.

Lead financial management for contracts including revenue recognition, budgeting, forecasting, P&L and customer invoicing. Prepare variance analysis, maintain MIS, automate and deliver weekly/monthly/quarterly reports, and present performance metrics. Liaise with operations and leadership to ensure invoice and forecast accuracy, compliance with client policies, and timely reporting to internal and external stakeholders.

Manage end-to-end accounts payable: vendor maintenance, invoice processing (PO and non-PO), exception handling, payments, reconciliations, month-end accruals and forecasting, SLA adherence, vendor queries, and reporting while ensuring policy compliance and accuracy.

Collect, clean, and validate data from multiple sources; analyze trends and KPIs; prepare reports and dashboards; support BI development; perform ad-hoc analyses; ensure data integrity and documentation; collaborate with stakeholders to improve operational performance.

Lead and manage a team of application engineers to design, develop, and deploy advanced application solutions. Set technical direction and best practices, oversee project execution and resource management, ensure alignment with business objectives, and provide technical leadership across departments.

No responsibilities or qualifications were provided. Title indicates a role related to Adobe Analytics, but no further details about scope, tasks, or seniority are included.

Manage accounts payable: process and review invoices, perform daily payment processing, code and approve transactions, handle vendor queries and updates, reconcile ledgers, and produce monthly accrual and forecasting reports.

Lead end-to-end global immigration and mobility processes, ensure compliance with immigration laws and sponsorship obligations, design and manage mobility policies and relocation programs, coordinate with internal stakeholders and external counsel, streamline processes, manage billing with global providers, and mitigate compliance risks for international employee movement.

Manage end-to-end domestic and international ticketing using GDS, coordinate with airlines/hotels/vendors, resolve fare and itinerary issues, ensure policy compliance and timely SLAs, maintain transaction records, and drive process improvements while supporting employee travelers.

Develop, evaluate, and deploy AI/ML and statistical models (including deep learning and LLMs) to extract insights from complex data. Design testing frameworks, perform R&D to optimize algorithms, ensure data governance and compliance, and collaborate across teams to integrate data-driven solutions.

Manage client billing and accounts receivable tasks including invoicing, billing packets, variance and financial reporting, cash application, client follow-ups, dispute tracking, and cross-functional collaboration to ensure timely payments and SOP compliance.

Process PO and non-PO invoices (including time-sensitive utility invoices), research past-due amounts, meet SLA and month-end targets, maintain confidentiality, and use SAP and MS Office to ensure accuracy and timely payments.