The ESM Architect manages end-to-end ServiceNow projects, ensuring project delivery, scheduling, budgeting, and risk management while fostering stakeholder relationships.
ServiceNow Project Manager 1. Role Overview Service Management Project Manager, a self-driven individual who would be accountable for managing & driving end-to-end ServiceNow projects. Examples of projects could be e.g. to implement various ITIL® processes utilizing tools like ServiceNow® etc., service catalog transformation, drive automation across IT services & respective technical processes, CMDB, GRC, S2P modules. 2. Job Description: a. Create & manage end-to-end project plans b. Manage overall project schedules, budget, resources etc. c. Accountable for end-to-end delivery of overall project d. Accountable & lead to deliver agreed solutions with agreed quality e. Manage overall project risk tracking process f. Monitor and manage overall project scope g. Foster partnership with customers/stakeholders/sponsors 3. Desired Skills/Requirements: a. BE/B. Tech (minimum), MBA (IT/Operations) is preferred b. 8-10 years of minimum project management experience in IT c. ITIL® or ITSM certifications preferred. PMP certification is a must d. Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow® or Summit is preferred) e. Detail-oriented f. Thrives in collaborative environment
Similar Jobs
Information Technology • Consulting
The ESM Architect will lead end-to-end ServiceNow architecture and design, focusing on ITSM and Telco solutions, with a deep understanding of integrations and governance best practices.
Top Skills:
ItsmServicenow
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves managing data pipelines in cybersecurity, collaborating with teams to implement solutions, and troubleshooting issues efficiently using Python and SQL.
Top Skills:
APIsCloud LogsEdrPythonSIEMSQLUnified Vulnerability Management
Cloud • Information Technology • Productivity • Software • Automation
The Principal Technical Proposals Specialist contributes to RFx processes and manages technical proposals, collaborating with various stakeholders and ensuring high-quality responses aligned with Boomi's offerings.
Top Skills:
AIApi ManagementAutomationData ManagementIntegration
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
