Jobs at Hexaware Technologies

Lead the development and execution of automation test scripts for API testing, create reusable frameworks, review requirements, and manage test activities.

The Test Lead - Performance will develop automation test scripts, create testing frameworks, and ensure testing activities align with project needs, including stakeholder reporting and monitoring project health.

The role involves providing customer support over voice calls, managing inquiries, troubleshooting issues, ensuring effective communication, and improving retention processes while aiming to exceed sales targets.

The role involves providing customer service through voice and non-voice support, addressing customer queries, maintaining professionalism, and adhering to company policies. Candidates must demonstrate effective communication and problem-solving skills, working in rotational shifts.

Lead 150–200 inbound customer service FTEs, monitor KPIs, implement operational strategies, manage recruitment, training, workforce planning and client engagements, drive process improvements, and align cross-functional initiatives to improve customer satisfaction across regions.

Design, develop, test, deploy, and support MuleSoft APIs and integrations. Provide L2/L3 production support following ITIL processes. Implement API-led connectivity, define API specs, build integrations across cloud/on-premise/third-party systems, and automate deployments via CI/CD to CloudHub, Runtime Fabric, and on-prem Mule runtimes.

Design and implement Appian BPM solutions including process design, SAIL form development, expression rules, integrations (SOAP/REST), plugins, records/reports, CDTs, CI/CD deployments, debugging, test planning, and database interaction. Ensure role-based access and follow Appian best practices across Appian 22.x+ environments.

Design and implement Appian BPM solutions including process design, SAIL forms, expression rules, integrations, plugins, records/reports, CI/CD deployments, testing, and database interactions. Provide best-practice architecture, debugging, and support for Appian portals and embedded SAIL.

Lead test automation within an Agile team: define testable work, build test scenarios, develop test strategy and automation scripts, review requirements and acceptance criteria, report defects and risks, and perform functional, exploratory, regression, and accessibility testing while contributing to CoE standards and continuous improvement.

Hybrid role combining Infrastructure Solution Architect for pre-sales (RFI/RFP/proposals) and Offshore Account Manager. Build, estimate, and present infrastructure RUN solutions across digital workplace, end-user computing, hybrid cloud. Manage accounts, own revenue and GM, lead large bids from requirements to contracts, forecast, allocate resources, and coordinate cross-functional teams. Requires RFx experience, estimation/pricing skills, strong presentations, Excel, documentation, and willingness to travel for onsite customer engagements.

Lead Governance, Risk, and Compliance reconciliation between DM-Legacy and Fusion systems: coordinate reconciliation activities, validate controls, identify and document discrepancies, and support compliance processes.

Design, develop, and support scalable, enterprise-grade backend CMS solutions for e-commerce. Deliver production-ready Magento 2 implementations, ensure performance, reliability, and security, collaborate with cross-functional teams, and produce high-quality code and documentation to meet business objectives.

Lead Salesforce architect and developer responsible for designing and implementing Salesforce solutions across Sales/Service/Experience Clouds. Customize Lightning using declarative tools and develop using Apex, SOQL, Visualforce, Aura and LWC. Configure security, objects, layouts, reports, templates and automations. Implement CI/CD with DevOps tools, build integrations via REST/SOAP APIs, and support large-data migrations while producing technical specifications aligned with architecture standards.

The Digital Business Analyst will gather requirements, conduct gap analyses, and implement Adobe Experience Cloud solutions for enhanced customer experiences.

Design, develop, and deliver enterprise Pega solutions (Platform 8.7.6 / Infinity 24). Analyze and troubleshoot complex Pega applications, build reusable frameworks, and lead teams with strong communication and leadership.

Design, develop, and maintain Playwright-based test automation frameworks and scripts for UI and API. Execute manual functional, regression, and exploratory tests across UI, API, and database layers. Integrate automated tests into CI/CD pipelines (Azure DevOps). Participate in Agile ceremonies, analyze defects, track issues, and support continuous testing and shift-left practices to ensure quality releases.

Build, deploy, and operate agentic AI solutions and multi-agent systems. Integrate LLM agents with enterprise systems using RAG, vector DBs, MCP, orchestration frameworks, and cloud deployments (Azure/AWS/GCP). Collaborate with architects and domain teams to deliver production-ready, governed AI automations using LangChain/LangGraph and related agentic platforms.

Lead pre-sales solution architect for Infrastructure Services delivering digital workplace, hybrid cloud, service management and DevOps solutions. Create and respond to RFIs/RFPs and proposals, prepare pricing, transition plans and SOWs, build presentations and documentation, and take end-to-end ownership of technical solution design and client engagements. Certifications such as ITIL v4 and Azure/AWS are advantageous.

Perform data quality analysis and monitoring for capital markets by identifying issues, designing and enhancing checks, documenting processes, and partnering with cross-functional and regional teams to deliver permanent solutions.

Manage end-to-end payroll processes including attendance, settlements, audits, and statutory compliance (PF, ESI, Gratuity, PT, LWF). Maintain payroll data and documentation, produce MIS reports, resolve employee payroll queries, and coordinate payroll cycles with HR and Finance.