Jobs at Hexaware Technologies

Leads continuous improvement, process transformation, automation, and technology-enabled efficiency initiatives across banking capital markets BPS and IT operations. Manages improvement and change portfolios, applies Lean and Six Sigma methodologies, oversees SDLC best practices, develops delivery KPIs, collaborates with global teams, and reports progress to organizational and client leadership.

Design, develop, and support scalable Appian low-code applications, including SAIL interfaces, process models, records, reports, rules, and data stores. Translate client requirements into robust solutions, build REST/SOAP and JDBC integrations, troubleshoot defects, perform root-cause analysis, and maintain technical documentation, compliance, and quality standards.

Customize, architect, design, and implement Microsoft Dynamics 365 CRM applications using .NET and C#. Lead full-lifecycle development, user story creation, solution design, code reviews, and adherence to CRM customization standards. Guide technical teams and client stakeholders, apply architectural best practices and design patterns, and support integrations, portals, Azure services, and DevOps initiatives.

Provide L2/L3 production support for Microsoft Dynamics (D365 CE/F&O/Business Central): triage and resolve incidents, debug plugins/workflows/integrations, perform RCA and fixes, manage environment refreshes and deployments with Azure DevOps, monitor performance and SQL, and collaborate with developers, BAs, and Microsoft support.

Configure and customize Salesforce CRM using declarative tools, advanced Flows, Apex, and Lightning Web Components. Implement secure, least-privilege Salesforce configurations and integrations using REST/SOAP APIs, Platform Events, Change Data Capture, Named Credentials, and OAuth. Build maintainable automation, asynchronous processes, error handling, and test-driven solutions.

Design, develop, customize, integrate, and maintain ServiceNow applications and workflows. Build scripts, business rules, UI policies, ACLs, and Flow Designer workflows; integrate third-party systems through REST/SOAP, MID Server, and Integration Hub. Translate requirements into scalable technical solutions, troubleshoot defects and performance issues, and independently deliver full-cycle projects while collaborating with analysts, administrators, and stakeholders.

Configure and customize Salesforce using declarative tools, advanced Flows, Apex, and Lightning Web Components. Implement secure Salesforce architectures and integrations using REST/SOAP APIs, Platform Events, Change Data Capture, Named Credentials, and OAuth. Build maintainable automation, asynchronous processes, error handling, and test-driven solutions while following least-privilege security principles.

Supports HR business partner delivery, employee onboarding, confirmations, performance management, appraisals, grievance resolution, counseling, employee engagement, retention, and employee relations investigations. Provides policy guidance, ensures regulatory compliance, facilitates business-unit meetings, strengthens employee and management relationships, supports supervisory enablement, and maintains comprehensive employee documentation, including personnel files, promotion and appraisal records, statutory documents, and exit paperwork.

Develop, enhance, and maintain Tungsten product features, modules, and integrations. Translate business requirements into technical solutions, design scalable architectures, write maintainable code, troubleshoot complex issues, and optimize performance, security, and user experience. Support testing automation, QA collaboration, Agile ceremonies, technical documentation, API specifications, deployment notes, and continuous platform improvements.

Design, architect, develop, customize, test, and optimize scalable Salesforce Commerce Cloud B2C solutions. Build front-end experiences with ISML, JavaScript, CSS, and HTML; integrate ERP, CRM, OMS, payment, middleware, and API systems; and improve performance, security, and scalability. Provide technical leadership and mentorship, participate in solution scoping and estimation, communicate with clients, and troubleshoot technical issues.

Configure and build Ellucian Banner SaaS capabilities, including forms, workflows, scheduled jobs, and other low-code/no-code functions. Translate approved business processes and user stories into delivery outputs, estimate work, meet sprint timelines, resolve defects, and support functional testing, UAT, and system integration testing. Coordinate with integration, data migration, reporting, and testing teams when Banner changes affect Azure, MuleSoft, AWS, Power BI, Banner Insights, and student or staff workflows.

Configure and develop Ellucian Banner SaaS capabilities, including forms, workflows, scheduled jobs, and low-code/no-code functionality. Translate signed-off business requirements and user stories into build outputs within sprint-based delivery timelines. Estimate work, resolve defects, support functional testing, UAT, and system integration testing, and coordinate with integration, data migration, reporting, and testing teams across Azure, MuleSoft, AWS, Power BI, and Banner Insights.

Design, develop, and implement insurance technology solutions using Duck Creek and Guidewire products. Provide technical leadership, mentorship, code reviews, client engagement, requirements gathering, solution documentation, testing, troubleshooting, and training. Ensure delivered solutions are scalable, reliable, well-integrated, and aligned with industry best practices.

Designs, develops, and maintains end-to-end data solutions using Microsoft Fabric. Builds and optimizes data pipelines, models, data warehouses, lakehouses, real-time analytics, and reporting solutions. Integrates enterprise data sources while ensuring quality, security, governance, and performance. Collaborates with stakeholders, analysts, and technical teams to deliver scalable business intelligence solutions using Power BI, OneLake, and Microsoft data technologies.

Supports end-to-end HR business partnering, including employee onboarding, performance management, grievance resolution, investigations, policy guidance, engagement, retention, compliance, stakeholder relationships, and employee documentation. Partners with business units and managers to improve workplace relationships, productivity, morale, and supervisory effectiveness while addressing employee concerns and managing complex employee relations matters.

Lead end-to-end delivery of diverse technology projects, including application development, testing, migration, data, and engineering initiatives. Manage schedules, costs, scope, quality, risks, dependencies, and mitigation plans through data-driven reporting. Apply Agile, Waterfall, or Hybrid SDLC methodologies, manage sprint-based delivery, and serve as Scrum Master when needed. Coach teams, resolve technical and execution challenges, escalate issues, and drive shift-left and AI-first approaches to improve project quality and predictability.

Leads human resource services in a BPS environment, managing HR generalist activities, teams, and employee populations of 800 or more. Oversees first- or second-level managers, employee development, performance management, team training, and work prioritization. Requires strong HR knowledge, communication, client interfacing, administrative judgment, and familiarity with IT/ITES culture. The role requires flexibility to work shifts and a postgraduate specialization in Human Resource Management.

Design, develop, and maintain Playwright-based test automation frameworks and scripts for UI and API. Execute manual functional, regression, and exploratory tests across UI, API, and database layers. Integrate automated tests into CI/CD pipelines (Azure DevOps). Participate in Agile ceremonies, analyze defects, track issues, and support continuous testing and shift-left practices to ensure quality releases.

Manage and oversee trade booking, cataloguing, enrichment, repair/amendment, validation, settlement and status updates across capital markets products. Process SWIFT instructions, monitor fail and aged trade reports, identify discrepancies, and resolve exceptions while ensuring regulatory and internal policy compliance.

Manage capital markets trade operations including change management, client and escalation management, process and program oversight, SLA adherence, and talent supply management. Provide domain expertise to drive operational excellence.