Jobs at Hexaware Technologies

Lead UiPath RPA development across solution design, automation development, testing, defect resolution, user acceptance support, production verification, and documentation. Identify automation opportunities, design future-state workflows, collaborate with business analysts and customers, obtain solution sign-off, and support users operating production bots. Requires strong SQL, database, Excel/VBA, .NET, OCR, communication, and UiPath Document Understanding expertise.

Develop and enhance Salesforce applications across Financial Services, Sales, and Service Cloud. Responsibilities include Apex and trigger development, configuration, unit testing, technical impact analysis, data deduplication, data mapping, and migration using Salesforce tools. The role requires strong communication, problem-solving, attention to detail, Salesforce Platform Developer certification, and hands-on experience delivering functional enhancements and fixes.

Designs and develops maintainable Salesforce solutions by translating business and technical requirements into Lightning Web Components, Flow automations, Apex code, integrations, and secure platform capabilities. Applies Salesforce design patterns, governor-limit awareness, defensive programming, testing, CI/CD, source control, and Agile practices. Collaborates with stakeholders, participates in deployments, reviews code, and mentors developers to improve engineering quality and delivery success.

Own end-to-end Salesforce solution architecture from discovery through production stabilization. Translate business processes into scalable Salesforce configurations, customizations, integrations, data models, automation, and mobile experiences. Lead integrations with Microsoft 365, Outlook, identity platforms, marketing systems, analytics tools, and third-party products. Evaluate solution options, create architecture and deployment artifacts, guide governance reviews, and ensure security, performance, extensibility, and production readiness.

Configure and support Workday HCM and Financials modules, translate client requirements into solutions, conduct gap analysis, manage data migration and testing, deliver training, resolve post-implementation issues, and advise clients on Workday releases and integrations.

Provide Salesforce CRM consulting for insurance clients using Financial Services Cloud, Sales Cloud, and Service Cloud. Support application maintenance, enhancements, integrations, customizations, data migration, and configuration. Engage customers to understand challenges and recommend solutions. Design and validate Salesforce models, implement changes, and develop Apex, triggers, test classes, and Lightning Web Components. Apply REST/SOAP integration patterns, data mapping, and Agile practices while communicating effectively and guiding technical decisions.

Oversee end-to-end cash and position reconciliations for syndicated and non-syndicated loan portfolios, particularly CLO and CDO structures. Review team investigations into cash breaks, discrepancies, and exceptions, ensuring issues are resolved accurately and promptly.

Leads process training across voice and non-voice customer service operations, managing training activities for approximately 900 FTEs. Responsibilities include reviewing materials, designing KRAs, developing cross-training content and SOPs, preparing reports and dashboards, coordinating trainer development, supporting client proposals, and partnering with stakeholders across multiple locations and geographies. The role requires extensive domestic and international customer service, telecom, travel, or e-commerce experience.

Leads international process training across two sites and 850–900 employees. Oversees training operations, onboarding, refresher programs, content development, trainer performance, quality improvement, client-specific programs, cross-training, SOPs, reporting, and dashboards. Partners with clients and internal stakeholders, develops trainers, manages training plans and milestones, and supports inbound and outbound voice operations in a fast-paced contact center environment.

Administer, maintain, optimize, and secure Microsoft SQL Server and Azure SQL databases. Design scalable schemas, perform server and query tuning, manage backups, restores, capacity planning, monitoring, patching, and database growth. Implement high-availability and failover solutions such as clustering, replication, and Always On availability groups. Troubleshoot complex performance issues independently using DBCC commands, DMVs, and Perfmon, while collaborating with system administrators and cloud engineers.

Supports security operations by following SOPs, triaging and escalating tickets, analyzing SIEM alerts, identifying false and true positives, troubleshooting security incidents, and coordinating with IT and application teams. The role provides exposure to security technologies, vendors, cloud fundamentals, vulnerability management, identity and access management, networking, operating systems, and security controls.

Leads quality assurance and testing for capital markets and asset management projects. Performs smoke, regression, integration, and user acceptance testing across trade and order management systems and financial instruments. Gathers requirements, creates test plans, manages defects, coordinates testing, reports status, and leads teams and deliverables. Experience with HP ALM, JIRA, and preferably Charles River or another order management system is required or preferred.

Configure, test, release, support, and optimize Broadcom Clarity applications. Responsibilities include application performance monitoring, code and impact reviews, error resolution, technical documentation, L3 support, knowledge training, reporting, architecture alignment, and collaboration with business, legal, risk, compliance, and functional stakeholders.

Administers market data controls to ensure services delivered to applications and end users are controlled, auditable, and compliant with regulatory and exchange requirements. Ensures data connections and usage meet legal and compliance standards through technical and design controls. Supports accurate service charging and allocation by using billing, invoicing, and contractual information.

Designs and maintains data warehouse schemas and database objects, develops complex SQL-based ETL workflows, and optimizes database performance. The role supports production systems, troubleshoots failures, ensures data quality and security, documents workflows, and collaborates with architects, analysts, and BI teams. It also participates in code reviews and improves data development standards.

Develop, configure, and support RSA Archer GRC solutions, including applications, workflows, data feeds, dashboards, reports, integrations, and automation. Translate business and compliance requirements into scalable technical solutions, troubleshoot issues, migrate packages across development environments, and prepare technical documentation. Collaborate with cross-functional stakeholders on enhancements involving risk, compliance, audit, and information security processes.

Develop, enhance, and maintain Tungsten platform features, modules, and integrations. Translate business requirements into scalable technical solutions, write maintainable full-stack code, troubleshoot complex issues, and ensure stability through testing and automation. Optimize performance, security, and user experience while collaborating with product owners in Agile environments. The role also involves enterprise SaaS, workflow, rules engine, document processing, cloud, API, and third-party system integration work.

Provides technical leadership for Dynamics 365 CE and Power Platform development. Leads and mentors developers, defines solution architectures, designs data models and integrations, enforces Microsoft best practices and TDD, and oversees secure, scalable delivery. Collaborates with business analysts, product owners, and subject matter experts to clarify requirements, leads technical workshops, evaluates emerging technologies, and supports DevOps, CI/CD, and ALM pipelines using Azure DevOps.

Leads infrastructure solution architecture and account management for presales engagements, including RFIs, RFPs, proposals, solution estimation, pricing, presentations, and customer meetings. Manages large bids through contracting and transition, while driving cross-selling, upselling, revenue, gross margin, forecasting, account planning, resource allocation, and pipeline management. Requires expertise in Digital Workplace, End User Computing, Hybrid Cloud, infrastructure managed services, and cross-functional coordination.

Lead enterprise architecture strategy for a global financial institution. Review fraud-domain application portfolios, assess architecture options and build-versus-buy decisions, conduct rationalization assessments, define target-state “north star” architectures, and create estimates, roadmaps, and transition architecture diagrams. Serve as a technical authority while translating complex business challenges into scalable solutions and collaborating with technical and business stakeholders.