Teams at Hexaware Technologies

Develop and maintain scalable React front-end components, write clean reusable code, own feature delivery end-to-end, collaborate with product and stakeholders, ensure test automation and CI/CD, produce technical documentation, and mentor junior engineers.

Customize and implement Dynamics 365 (Sales/Customer Service) solutions using Dataverse, plugins, Power Platform and .NET/C#. Lead design, user stories, full-lifecycle development, code reviews, and enforce CRM architecture and customization standards. Azure/DevOps and portal development experience desirable.

Lead the Payment Investigations team, ensuring timely resolution of payment queries, managing performance, capacity, SLAs, stakeholder relationships, escalations, compliance, risk controls, hiring, training, and continuous process improvements while delivering MIS and reporting to senior management.