Supervises lounge guest management, handles complaints, upsells products and services, ensures efficient and safe food and beverage order delivery, and manages inventory. The role requires hospitality knowledge, customer orientation, English proficiency, professional grooming, teamwork, initiative, and 1–2 years of relevant hotel, hospitality, travel, or tourism experience.
JOB OVERVIEW: -
- Guest Management.
- Up-selling of products &
services.
- Handling Guest
Complaints.
- Efficient & safe delivery of
F&B orders.
- Inventory Management
Requirements
PROFESSIONAL
QUALIFICATION: -
- Graduate/Post-Graduate/Diploma/BHM in
hospitality or any other relevant/related field.
REQUIRED
SKILLSETS: -
- Proficient in English
- Customer Oriented
- Positive Attitude
- Familiarity with Hospitality
Industry Standards.
- Eager to learn.
- Personal grooming and etiquette
- Team work
- Initiative
Experience:-
- 1-2 years of experience
in hotel/Hospitality/Tavel & Tourism or any other
relevant industry.
Note: Job
responsibilities are subject to change by the employer as the
company needs and requirements of the job change.
Benefits
https://encalmit-my.sharepoint.com/:v:/g/personal/vrinda_jain_encalm_com/EUBDXxxBBvlPjc3E8S03dJEBpnAyLOreU05H7fO_yP9gUw?e=XXuUNf&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0=
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