Jobs at Encalm Hospitality Private Limited

Welcome and assist travelers, review arrival lists, complete guest check-in and check-out procedures, escort guests to boarding gates, and handle guest grievances. The role requires strong English proficiency, customer orientation, a positive attitude, hospitality-industry familiarity, eagerness to learn, professional grooming and etiquette, teamwork, and initiative.

Handle reservation inquiries and bookings across phone, email, and online channels. Provide availability, pricing, and service information; maintain customer and payment records; modify or cancel reservations; resolve issues; coordinate with internal departments; prepare reservation reports; and upsell relevant services or products.

Oversee hygiene and food safety activities in food production areas, including personal hygiene, GHP monitoring, audit corrective actions, structural deficiency reporting, pest management, complaint review, and food safety training. Coordinate microbiological and chemical testing with laboratories according to FSSAI requirements. Maintain effective hygiene systems and perform additional management-assigned responsibilities.

Organize preventive and routine maintenance schedules, inspect and calibrate instruments, replace parts, and respond to equipment breakdowns. Diagnose faults, coordinate repairs or replacements, conduct quality inspections, and maintain machinery and equipment. Organize emergency coverage, manage workloads under pressure, report progress to managers, support the quality management system, and participate in continuous improvement activities.

Supervises lounge guest management, handles complaints, upsells products and services, ensures efficient and safe food and beverage order delivery, and manages inventory. The role requires hospitality knowledge, customer orientation, English proficiency, professional grooming, teamwork, initiative, and 1–2 years of relevant hotel, hospitality, travel, or tourism experience.

Structured management traineeship developing future operations leaders through hands-on experience in production, logistics, supply chain, quality, process improvement, and reporting. Responsibilities include analyzing workflows, supporting Lean and Six Sigma initiatives, coordinating cross-functional projects, monitoring compliance and safety, using ERP and operational systems, and assisting with shift or warehouse supervision. The program includes mentorship, rotational assignments, and progressively increasing responsibility.

Welcomes and assists travelers, reviews arrival lists, performs guest check-in and check-out, escorts guests to boarding gates, and handles grievances. The role requires hospitality or travel-related education, English proficiency, customer orientation, positive attitude, grooming and etiquette, teamwork, initiative, and familiarity with hospitality standards.

Operate battery-powered airport buggies to transport passengers between gates, terminals, and lounges. Assist elderly, disabled, pregnant, and VIP passengers; coordinate pickups with terminal and airline teams; maintain vehicle cleanliness and readiness; report malfunctions and safety concerns; follow operating procedures; provide courteous service; maintain trip records; and work shifts, including nights, weekends, and holidays.

Supervises lounge guest management, product and service upselling, complaint resolution, safe and efficient food and beverage order delivery, and inventory management. The role requires strong English proficiency, customer orientation, hospitality industry knowledge, professional grooming, teamwork, initiative, and a positive attitude.

Process reservations received by phone, email, and website; ensure booking information is accurate; upsell and cross-sell products and services; respond to meeting, greeting, and lounge service inquiries; communicate effectively with clients and operations teams; and maintain complete information in the reservation system.

Manage lounge guests, promote products and services, resolve complaints, deliver food and beverage orders safely and efficiently, and manage inventory. The role requires hospitality education or a related qualification, English proficiency, customer orientation, positive attitude, knowledge of hospitality standards, grooming and etiquette, teamwork, initiative, and willingness to learn.

Prepares and cooks food while maintaining quality, presentation, hygiene, and kitchen standards. Monitors buffet displays, assists with food and beverage stock control, conducts kitchen inventory, and orders supplies when needed. Supports purchasing kitchen equipment and utensils and contributes to quality management improvements. Works collaboratively within the kitchen and hospitality team.

Prepares and cooks food while maintaining quality, presentation, hygiene, and buffet standards. Supports food and beverage stock control, kitchen inventory, purchasing, and equipment procurement. Collaborates with the team to maintain and improve the quality management system. The role requires hospitality or culinary education, knowledge of ingredients and spices, familiarity with hotel and restaurant standards, creativity, attention to detail, and 4–5 years of relevant experience.

Supports lounge guest management, product and service upselling, complaint resolution, safe and efficient food and beverage order delivery, and inventory management. The role requires hospitality education or a related qualification, English proficiency, customer orientation, positive attitude, teamwork, initiative, grooming, etiquette, and willingness to learn.

Manage guests, upsell products and services, resolve complaints, deliver food and beverage orders efficiently and safely, and maintain inventory. The role requires strong communication, customer orientation, positive attitude, hospitality standards familiarity, grooming, teamwork, initiative, and a hospitality qualification with 1–2 years of experience in five-star hotels.

Prepares and cooks food while maintaining quality, presentation, hygiene, and kitchen standards. Monitors buffet displays, manages food and beverage stock, conducts inventory, places orders, and assists with purchasing kitchen equipment and utensils. Collaborates with the team to maintain and improve the quality management system. Requires knowledge of ingredients, spices, hospitality standards, attention to detail, creativity, and professional grooming.

Prepare and cook food while maintaining quality, presentation, hygiene, and buffet standards. Assist with food and beverage stock control, kitchen stock-taking, ordering, and purchasing equipment and utensils. Support quality management system improvements and collaborate with the kitchen team. The role requires hospitality or culinary education, knowledge of ingredients and spices, familiarity with hotel and restaurant standards, attention to detail, creativity, and 1–5 years of relevant experience.

Prepares and cooks food while maintaining quality, presentation, hygiene, and buffet standards. Supports food and beverage stock control, kitchen stock-taking, ordering, and purchasing of equipment and utensils. Works collaboratively to maintain and improve the quality management system and hotel food service standards.

Conduct spa treatments, maintain cleanliness and laundry standards, upsell services, control equipment inventory, stay current with spa industry developments, and perform administrative tasks. The role also requires leadership, communication, teamwork, guest-service focus, and spa massage therapy training.

Oversees and delivers employee and supervisor training, analyzes training needs, supports annual and departmental training plans, coaches employees, monitors new-hire progress, prepares reports and audits, maintains training policies and facilities, and assists with corporate programs and administrative projects.