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Title
Business Analyst
Job Description
The Business Analyst drives alignment between business objectives and technical delivery by facilitating workshops, gathering requirements, and contributing to the design and success of the stabilisation and analytics roadmap.
KEY RESPONSIBILITIES:
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Conduct discovery sessions to gather business and data requirements
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Collaborate with stakeholders to define KPIs, pain points, and transformation goals
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Develop documentation for reports, integrations, and platform enhancements
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Support prioritization of stabilization deliverables and future roadmap planning
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Participate in solution validation and testing processes
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
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Bachelor’s in Business Analysis, Information Systems, or similar
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Certifications such as CBAP, PMI-PBA, or Agile BA preferred
Years of Experience
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5+ years in business analysis roles
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Experience in digital transformation or stabilization programs
Other requirements
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Business process modeling and requirements elicitation
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Stakeholder engagement and communication
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Familiarity with Agile delivery and tools (Jira, Azure DevOps)
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Understanding of data platforms, reporting, and application ecosystems
Behavioural Competencies
The incumbent is required to have demonstrated the following competencies:
Analytical Thinking: The ability to analyze complex systems and data to identify issues and develop effective solutions.
Problem-Solving: Proactively addressing challenges and finding innovative solutions to technical and business problems.
Communication Skills: Effectively conveying technical information to non-technical stakeholders and collaborating with various teams.
Adaptability: Staying flexible and adjusting to new technologies, methodologies, and changing business needs.
Attention to Detail: Ensuring accuracy and thoroughness in system analysis, design, and documentation.
Leadership: Guiding and mentoring junior analysts and leading projects to successful completion.
Business Acumen: Understanding the business environment and aligning IT solutions with organizational goals.
Stakeholder Management: Building and maintaining strong relationships with stakeholders to ensure their needs are met.
Education
Bachelor's Degree (Required)
Languages
English
