Xero
Xero Work-Life Balance & Wellbeing
Frequently Asked Questions
Work flexibly, thrive fully at Xero
Move beyond the 9 to 5. At Xero, flexibility is more than a perk; it’s part of how we support our people to do their best work, wherever they are and whatever life looks like.
How we work
Flexible working at Xero covers a wide range of formal and informal arrangements – including remote working, hybrid work, adjusted hours, and part-time roles – which help Xeros and their team find balance in a way that supports both individual needs and collective goals to better serve our customers. Plus, we offer a Work from Anywhere program that allows employees to temporarily work outside their contracted location (depending on team needs and role), with a 90-day limit in a rolling 12-month period.
Office access
Every Xero has access via an electronic key to our office hubs, which are smart spaces designed for collaboration and connection.
Keeping connected
We intentionally create opportunities for our people to come together and connect meaningfully. Our Xeros Connect program provides global organisational rituals that bring Xeros together through events like global all-hands meetings, hackathons, annual company-wide volunteering, Xero Day, Xerovision, CEO ask-me anything sessions (AMAs), and more.
Xeros Connect also includes weekly in-office experiences – Boost Days – with catered meals and activities that support local small businesses. These events are core to our purpose and foster powerful connections.
Employee Resource Groups (ERGs)
We actively invest in our Employee Resource Groups (ERGs), providing them with dedicated space and resources to foster a sense of belonging and community, globally, regionally and locally.
Async at Xero (AAX)
To ensure seamless communication across our global teams, we use Google Workplace and Slack, and have developed an Async at Xero (AAX), a framework to support working across multiple time zones and regions.
We have a wellbeing strategy that moves beyond fruit bowls and yoga classes.
We’re seriously committed to your wellbeing with a global strategy that aims to support, protect and promote the wellbeing of Xeros. We work to protect and promote wellbeing through numerous programs – read more about our Wellbeing & Benefits here: https://careers.xero.com/inside-xero/benefits-wellbeing/
Xero Employee Perspectives
How flexible working has helped me grow at work while being present at home.
When I joined Xero as a Senior Engineer during the Global Pandemic, remote work was the new normal, and like many parents, I was figuring out how to balance work and family life. Today, I’m part of a team spread across Australia and New Zealand that mostly works remotely – and I can only say, it works! Xero’s remote-first approach, supported by a flexible working policy makes it clear that the company recognises people have different needs.
Feeling supported from day one
From the beginning, I felt supported by my manager and my team. One of the things I value most is that I’ve never had to explain or justify why I need time off for my kids. Whether it’s school pickups, appointments, or simply being around when my family needs me, the response has always been understanding. That support has created a real sense of belonging — and allowed me to bring my whole self to work. It’s clear that being a parent isn’t seen as a barrier to my contribution., Family life is just normal and respected.
At Xero, I can design my days around both my work and my family. Sometimes it’s starting early so I can do school pickup. Other times, it’s blocking time out for family during the day and catching up on work later. That shift to a “step away when you need to” mindset might sound small, but it has a big impact on wellbeing. It means I never feel like I’m letting anyone down by choosing family when it matters most.
