Jobs at New Era Technology

Manage network operations issues from identification through closure, produce accurate daily status and SLA reports, validate and reconcile data, analyze root causes, coordinate technical resolution, and automate repetitive reporting and operational tasks using Excel, dashboards, Python, or scripting. The role requires strong network architecture knowledge, hands-on experience with routers, switches, and firewalls, clear stakeholder communication, documentation, and willingness to work shifts from the Bangalore or Hyderabad office.

Coordinate scheduling of field technicians, materials, and vendors to complete projects on contract. Track job progress, document installations, obtain invoices, close out work orders for billing, and provide timely status updates to customers while meeting metrics for margin, start times, deadlines, and invoicing.

Manage end-to-end turnover of Collaboration & Digital Enablement (CDET) projects into operations across APAC. Coordinate witness testing, UAT, stakeholder engagement, vendor management, deployments, technical documentation, asset administration, and operational handovers while ensuring quality, governance, and continuous improvement.

Lead end-to-end delivery of enterprise AV, workplace technology, and smart office projects. Manage requirements, budgets, vendor procurement, design coordination, deployments (Zoom Rooms, digital signage, IPTV), testing, governance, risk, and project closeout while coordinating cross-functional and global teams and ensuring compliance with client processes.

Develop Python applications, APIs, automation tools, and platform capabilities while supporting CI/CD, Docker, Kubernetes, cloud and on-premise deployments. Implement observability, monitoring, alerting, and SRE practices including SLIs, SLOs, error budgets, incident response, disaster recovery, and root cause analysis. Troubleshoot production systems, automate recurring operational work, maintain documentation, and collaborate across engineering, security, platform, product, operations, and external teams.

The Senior Network Engineer leads complex deployments, manages change controls, optimizes network architectures, and oversees migration activities while ensuring high operational standards and documentation.

The IT Project Manager is responsible for overseeing and executing complex technology projects related to Real Estate, ensuring quality and timely delivery while managing financials and project risks.

Lead and mentor a team of Support Analysts to deliver managed services. Oversee daily support operations across phone, ticketing, and customer channels, manage escalations, ensure SLA compliance, improve processes and documentation, perform quality audits, and drive customer-focused continuous improvement.

The Core Network Engineer will manage the migration from Cisco to Arista hardware, support network setups, and provide troubleshooting. Responsibilities include documentation, compliance checks, and collaboration with project managers.

The Data Architect will design and manage secure data platforms using Snowflake in healthcare, focusing on compliance, data models, and analytics.