Jobs at New Era Technology

Lead and mentor a team of Support Analysts to deliver managed services. Oversee daily support operations across phone, ticketing, and customer channels, manage escalations, ensure SLA compliance, improve processes and documentation, perform quality audits, and drive customer-focused continuous improvement.

The Core Network Engineer will manage the migration from Cisco to Arista hardware, support network setups, and provide troubleshooting. Responsibilities include documentation, compliance checks, and collaboration with project managers.

The Data Architect will design and manage secure data platforms using Snowflake in healthcare, focusing on compliance, data models, and analytics.

Coordinate scheduling of field technicians, materials, and vendors to complete projects on contract. Track job progress, document installations, obtain invoices, close out work orders for billing, and provide timely status updates to customers while meeting metrics for margin, start times, deadlines, and invoicing.

Manage end-to-end client invoicing across projects, recurring agreements, product orders and field services. Perform pre-invoice quality audits, validate billing against contracts and POs, apply sales tax, post invoices to the GL in Dynamics, distribute invoices, respond to client inquiries, and support revenue recognition and deferred revenue processes.

Manage and optimize enterprise Microsoft Azure infrastructure, including VMs, networking, backups (Veeam), Fortinet firewalls, Microsoft 365, Windows/Linux servers, cost management, monitoring, security, patching, troubleshooting, and documentation while meeting SLAs.

The Senior Network Engineer leads complex deployments, manages change controls, optimizes network architectures, and oversees migration activities while ensuring high operational standards and documentation.

The IT Project Manager is responsible for overseeing and executing complex technology projects related to Real Estate, ensuring quality and timely delivery while managing financials and project risks.

The consultant will configure and support Workday HCM modules, ensure ATS integration, enhance HR processes, and develop reports.

The Workday Integration Developer will design, develop, and support integrations within the Workday ecosystem, troubleshoot issues, and collaborate with teams to implement solutions.