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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead change enablement for Global Operations & Service teams: assess impacts, build bespoke change plans, communicate across channels, measure KPIs, analyze data, and collaborate with cross-functional partners to drive adoption and continuous improvement.
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Design, structure, and maintain the company knowledge base for Global Operations. Use AI and design tools to create searchable, multimedia knowledge assets, write user-friendly articles, manage content lifecycle and reviews, align stakeholders, and support KM strategy and post-training resources to improve information access and usage.
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Configure and maintain hotel rate access codes and chain data in GDS and Navan. Load negotiated rates, perform QA, troubleshoot rate/display issues, manage JIRA cases, collaborate with partners and product/engineering, and support broader hotel operations.
