Teams at Navan

Design, structure, and maintain the company knowledge base for Global Operations. Use AI and design tools to create searchable, multimedia knowledge assets, write user-friendly articles, manage content lifecycle and reviews, align stakeholders, and support KM strategy and post-training resources to improve information access and usage.

As a Business Travel Consultant II, you will provide travel support, resolve customer inquiries, and enhance user experience through collaboration and feedback.

Operate as the tactical controller of a 24/7 global travel operation, monitoring AI-driven alerts, executing exception-based levers to protect SLAs, managing portfolios and queues across channels, leading incident response during disruptions, and cross-training in forecasting and data tools to improve automation and continuity.