Jobs at IBS Software

Joining a team focused on transforming airlines into customer-centric services. Responsibilities include feature delivery for the iRetail product using Java and related technologies.

Serve as primary customer contact for product support: troubleshoot issues, escalate complex bugs, document tickets, create knowledge base content, collaborate with engineering and product teams, ensure SLAs and high customer satisfaction, and participate in QA and product improvement.

Design, develop, test, review, and deploy full‑stack solutions using Java and modern front-end frameworks. Work in agile squads on microservices, APIs, CI/CD pipelines, and automated tests while adopting AI-assisted tools and learning digital capabilities.

Serve as an air-cargo product consultant bridging business and technology: engage airline customers, run demos and gap analyses, support pre-sales, lead functional implementation activities, advise on IATA standards and best practices, drive product enhancements, prepare functional documentation, and build stakeholder relationships.

The .Net Lead Engineer will design and develop microservices using .NET 8 and Azure technologies, focusing on CI/CD processes and performance testing.

Install, configure, maintain, monitor, and troubleshoot databases; write and optimize SQL and application performance; manage backups, restores, and disaster recovery; participate in production support, incident management, DevOps collaboration, and log/error monitoring.

The QA Cargo Domain role involves designing tests, developing test cases, executing automated tests, and collaborating with teams in an Agile environment.

Lead design and development of scalable test automation frameworks and scripts using Selenium/TestNG with Java. Drive API and web services automation (SOAP UI), integrate suites with CI/CD tools (Jenkins, Maven, ANT), analyze results, perform feasibility studies, and collaborate with development and QA to improve coverage and automation efficiency.

The Senior Test Engineer will develop and maintain test automation frameworks, automate workflows for frontend and backend applications, and collaborate with stakeholders to assure application quality and performance.

Lead the development and maintenance of complex Drupal applications, implementing features, managing CI/CD pipelines, and mentoring junior developers.

The role involves working as a Databricks Solution Architect, requiring over 8 years of experience, focusing on technical and architectural solutions involving Databricks.

Lead CX research, engage customers and stakeholders to ideate solutions, collaborate with UI/UX and mobile leads to create POCs and experience maps, and support GTM by developing solution messaging, sales enablement content, and reusable CX practice assets while maintaining a knowledge repository.

Lead Product Support will manage product operations, coordinate internal teams, resolve customer issues, mentor support engineers, and utilize automation and AI tools for efficiency.

The Java Developer will design, develop, and maintain scalable enterprise applications using Java, Spring Boot, and related technologies while collaborating across teams.

Lead and grow an engineering team building Java/Spring and Angular enterprise SaaS. Oversee architecture, enforce technical standards, deliver high-quality production systems, collaborate with product, hire and mentor engineers, and manage stakeholder communications while promoting team wellbeing.

The Business Analyst will gather and document airline business requirements, translate them into functional requirements, and support Agile processes and stakeholder interactions.

Define CX and design vision, offerings, and POVs for Travel & Hospitality. Build industry-specific solutions and apply expertise in regulated or operationally complex environments (airlines, aviation, payments). Maintain UX/HCI certifications and drive practice and strategy for CX initiatives.

The Dynamics 365 Developer will develop and deliver solutions using Dynamics 365 CE and Power Platform, focusing on customer service functionalities and integrations with Azure services.

Design, develop, test, and deploy Java/Spring Boot modules. Provide technical leadership and mentorship. Work with SQL/NoSQL databases and AWS services. Apply strong data structures, algorithms, design patterns, and software engineering best practices including unit testing and CI/CD.

Lead and execute performance testing for cargo applications: create and run test scripts (JMeter, LoadRunner, K6), configure tools/environments, monitor systems, analyze results, tune databases/backends, document strategies, and mentor junior testers.