Jobs at IBS Software

Provides technical and product support to customers, troubleshooting issues, resolving defects, documenting cases, and meeting SLAs. Collaborates with engineering and product teams, creates knowledge-base content, educates users, participates in product testing, and shares customer feedback to improve product quality and experience.

Analyzes air cargo industry trends, business processes, and operational needs to identify solution opportunities. Translates requirements into functional specifications and user stories, facilitates stakeholder workshops, validates solution designs, and supports proofs of concept. Collaborates with sales, architects, product managers, and delivery teams on proposals, RFPs, business cases, pricing, ROI, and market positioning. Provides air cargo domain advisory across freight forwarding, customs, handling, and last-mile logistics.

Leads analysis, architecture, design, development, and implementation of web and mobile applications. Provides technical guidance to team members and promotes software engineering best practices across the development lifecycle. Requires expertise in ASP.NET, .NET Framework, .NET Core Web API, Angular, Ionic, Oracle or PostgreSQL, front-end technologies, Git, and Agile development.

Develop and deploy cross-platform mobile applications using Ionic and Angular with TypeScript. Integrate native device capabilities through Capacitor or Cordova, connect applications to backend services using REST APIs and WebSockets, manage App Store and Google Play submissions, and optimize performance across devices.

Leads the design, development, and maintenance of scalable ETL/ELT pipelines and data products across distributed, multi-cloud environments. Defines data engineering architectures, resolves complex production issues, and designs efficient data solutions. Provides technical leadership and mentorship while collaborating with architects, engineers, and business stakeholders. Requires expertise in big data, AWS services, data warehousing, databases, data modeling, orchestration, streaming, security, observability, version control, containers, and modern development practices.

Lead DevOps Engineer responsible for managing DevOps pipelines across internal and customer environments, conducting DevSecOps research, automating and optimizing infrastructure, reducing costs, maintaining environments, and supporting onsite implementation teams. The role requires AWS, Kubernetes, Docker, CI/CD, Terraform, security testing, observability, database, scripting, and performance engineering experience.

Lead development of cross-platform iOS and Android applications using Ionic and Capacitor. Responsibilities include translating wireframes into responsive interfaces, integrating RESTful APIs and plugins, optimizing performance, debugging device-specific issues, conducting code reviews, maintaining deployment pipelines, and updating native bridges. The role also involves applying data policies and staying current with data architecture and AI/ML trends.

The Business Analyst will gather and document airline business requirements, translate them into functional requirements, and support Agile processes and stakeholder interactions.

Investigate, diagnose, test, document, and resolve SaaS application bugs across production and change releases. Create test cases, perform regression and sanity testing, analyze logs and databases, support monitoring and alerting, coordinate with development and infrastructure teams, and manage defects through closure. The role includes service management, root-cause analysis, security testing support, knowledge documentation, AI tool adoption, and on-call production support.

Lead and execute offensive security assessments across web, mobile, thick-client, API, and network environments. Identify and validate vulnerabilities, simulate real-world attacks, perform risk assessments, manage vulnerability lifecycles, and deliver actionable reports. The role also includes improving security processes, managing engagement timelines, communicating with technical and executive audiences, and mentoring security professionals.

Design and develop scalable Java backend systems using Spring Boot and microservices. Own feature delivery from design through production support, contribute to architecture and technical decisions, improve performance and reliability, and drive testing, CI/CD, automation, and DevSecOps practices. Collaborate with product, QA, DevOps, and stakeholders while mentoring junior developers and contributing to documentation and engineering standards.

Design, build, and maintain scalable ETL pipelines and data products across multi-cloud, multi-region environments. Investigate and resolve technical, procedural, and operational data issues, while developing efficient solutions for complex business problems. Responsibilities include data architecture, modeling, warehousing, streaming, security, monitoring, and pipeline orchestration using modern big data, programming, database, containerization, and version control technologies.

Own AWS-based infrastructure automation, provisioning, reliability, and hybrid-cloud integrations with Azure. Build Azure DevOps multi-stage pipelines, manage Terraform infrastructure as code, administer Docker and EKS environments, and implement secure cross-cloud authentication. Configure container registries, monitoring, logging, metrics, tracing, and alerting. Support deployment troubleshooting, risk assessments, and client operational procedures.

Develop software for HOS using Java, microservices, Spring Boot, REST APIs, Kafka, SQL and NoSQL databases, Maven, Gradle, and AWS. Apache Flink and hospitality domain knowledge are preferred.

Leads service delivery across a portfolio of software projects, owning P&L, budgets, timelines, quality, program controls, customer relationships, and stakeholder management. The role manages cross-functional teams, resolves delivery risks, ensures customer commitments are met, and drives Agile software development practices. It requires extensive software delivery leadership, strong communication, empathy, change management, and the ability to perform under pressure.

Leads customer experience growth through RFPs, proposals, deal shaping, account mining, and integrated UX, UI, and mobile solutions. Serves as the primary CX customer interface, presents digital transformation capabilities, builds senior stakeholder relationships, and supports delivery governance. Oversees engagement health, KPIs, customer satisfaction, escalations, solution alignment, estimation, and cross-functional coordination across sales, delivery, and practice teams. Also partners on data governance and emerging AI/ML and data architecture solutions.

Designs and evolves reusable Java backend frameworks and platform components, leads large-scale modernization and migration initiatives, and resolves complex distributed-systems issues. The role establishes architecture standards, API and security practices, and deployment patterns across Spring, Kafka, AWS, Docker, Kubernetes, and database platforms. It also builds technology proofs of concept, mentors architects and engineers, drives AI-assisted development and observability adoption, and collaborates with architecture, product, and engineering stakeholders.

The Dynamics 365 Developer will develop and deliver solutions using Dynamics 365 CE and Power Platform, focusing on customer service functionalities and integrations with Azure services.

Define CX and design vision, offerings, and POVs for Travel & Hospitality. Build industry-specific solutions and apply expertise in regulated or operationally complex environments (airlines, aviation, payments). Maintain UX/HCI certifications and drive practice and strategy for CX initiatives.

Lead and execute performance testing for cargo applications: create and run test scripts (JMeter, LoadRunner, K6), configure tools/environments, monitor systems, analyze results, tune databases/backends, document strategies, and mentor junior testers.