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IBS Software

CX Strategist

Posted 16 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in India
Mid level
In-Office or Remote
Hiring Remotely in India
Mid level
Define CX and design vision, offerings, and POVs for Travel & Hospitality. Build industry-specific solutions and apply expertise in regulated or operationally complex environments (airlines, aviation, payments). Maintain UX/HCI certifications and drive practice and strategy for CX initiatives.
The summary above was generated by AI

Key Responsibilities
Practice & Strategy
•    Define the CX and Design vision, offerings, and POVs for Travel & Hospitality.
•    Build industry-specific    Experience with regulated or operationally complex environments (airlines, aviation, payments).
•    Certifications in UX / HCI (CUA, HFI, IxDF, etc.).
 

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