Jobs at Hitachi

Provides first-line, multi-region IT support to end users, troubleshooting hardware, software, access, network, directory, email, and workplace issues. Manages incidents and service requests in ticketing systems, prioritizes tasks, meets SLAs, escalates complex cases, communicates status updates, maintains documentation, and supports internal IT projects. Requires experience with Windows 11, macOS, end-user troubleshooting, basic AD, DHCP, DNS, and customer service.

Manages strategic Central Government accounts across APAC, developing account plans, identifying opportunities, selling complex technology and industrial solutions, and managing the full sales cycle through contract closure. Builds executive relationships, collaborates with technical and professional services teams, forecasts pipeline, monitors competitors, and ensures client satisfaction and retention. The role requires extensive enterprise government sales experience, strong understanding of IT and digital transformation, CRM proficiency, and travel to client sites and events.

The Commercial Account Manager will manage key accounts, build client relationships, achieve sales targets, and coordinate with internal teams.

Design, deploy and manage Exchange Online and related Microsoft 365 services. Administer mail flow, transport rules, security policies, retention, legal holds and eDiscovery. Troubleshoot messaging issues, perform message tracing, and support Teams, OneDrive and SharePoint administration. Manage Azure AD user accounts, permissions and ensure governance and compliance across the environment.

Design, deploy, and maintain enterprise network infrastructure (routers, switches, firewalls, load balancers). Monitor performance, troubleshoot connectivity and security incidents, enforce network security policies, perform audits, maintain network documentation, collaborate with IT teams, participate in on-call rotations, and evaluate new networking technologies.