Teams at Coursera

The Systems & Operations Specialist optimizes operations through automation and effective systems management, utilizing tools like Salesforce and AI. This role emphasizes operational reliability, workflow efficiency, and data-driven decision-making within the creator ecosystem.

Lead process optimization, automation (including GenAI), and technical projects for partner account management. Implement scalable workflows, SOPs, and dashboards, measure performance, and drive cross-functional change to improve partner content launch and account operations.

The Learning Designer at Coursera develops asynchronous online learning content, collaborating with SMEs and vendors to ensure high-quality educational experiences through innovative design and assessment methods.