Jobs at Coursera

The Systems & Operations Specialist optimizes operations through automation and effective systems management, utilizing tools like Salesforce and AI. This role emphasizes operational reliability, workflow efficiency, and data-driven decision-making within the creator ecosystem.

Lead process optimization, automation (including GenAI), and technical projects for partner account management. Implement scalable workflows, SOPs, and dashboards, measure performance, and drive cross-functional change to improve partner content launch and account operations.

The Learning Designer at Coursera develops asynchronous online learning content, collaborating with SMEs and vendors to ensure high-quality educational experiences through innovative design and assessment methods.

Design and prototype scalable, skill-aligned technical learning experiences (primarily AI/ML, CS, Data Science). Collaborate with SMEs, vendors, and cross-functional teams to produce vendor-ready deliverables, build design systems, create robust assessments, and leverage GenAI and tooling to improve quality and scalability.

Manage a 40+ partner portfolio to drive revenue, engagement, and satisfaction by launching and optimizing educational content. Provide data-driven insights, coordinate cross-functional launches, troubleshoot partner issues, and scale account management processes to transition partners into strategic accounts.