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The Workforce Management Senior Lead at Adobe is responsible for optimizing resource allocation, improving seller performance metrics, and leveraging data insights to support ARR growth. Key responsibilities include forecasting, capacity planning, and analyzing productivity metrics to enhance operational efficiency and customer satisfaction.

The Customer Success Account Manager at Adobe engages with SMB Accounts post-sales, ensuring customer satisfaction and optimal product usage. Responsibilities include identifying upsell opportunities, researching customer contracts, conducting demos, and building relationships with clients. This role emphasizes strong communication and organizational skills to manage customer interactions and sales forecasts effectively.

The Manager Inside Sales at Adobe leads a team focused on driving sales for the North American Digital Media portfolio. Responsibilities include mentoring and training sales staff, managing client relationships, developing account strategies, and ensuring targets are met. The manager also collaborates with various teams to drive marketing campaigns and streamline sales processes to enhance productivity.

The Customer Success Account Manager at Adobe will develop customer relationships, drive up-sell and cross-sell opportunities, manage a large customer set, and collaborate with various teams to resolve issues regarding subscriptions. The role requires excellent communication skills, technology savvy, and experience in the SMB market, particularly with SAAS solutions.